GNANA PRAKASH
Biomedical Engineer
Tirupati
Summary
To work in an innovative and challenging environment equipped with the state-of-art technology that enhances my skills and knowledge my desire and drive to succeed will be an asset, which I will contribute to the organization’s growth and profitability.
Overview
10
10
years of professional experience
Work History
Field Service Engineer
Johnson & Johnson
Hyderabad
06.2023 - Current
- Coordinated service calls based on customer location and urgency, ensuring timely response to critical needs.
- Delivered remote support to clients facing technical difficulties, resolving issues swiftly to minimize disruption and eliminate need for on-site visits.
- Built strong customer relationships through effective communication and proactive follow-up on unresolved issues.
- Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
- Scheduled service calls according to customer location and urgency of need.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Updated and maintained assigned machines per manufacturer specifications.
Biomedical Engineer
CARE HOSPITALS
Hyderabad
11.2020 - 02.2023
- Responsible for inspecting, Troubleshooting and Repairing of all Critical care, Dialysis, OT, Radiology and Lab Equipment.
- Perform responsibilities of conducting PM and Calibration as per schedule.
- Produced, reviewed, and assigned various reports related to work completion and unfinished work.
- Providing training to nursing and user departments.
- Collaborated with support entities to develop support plans for devices and systems requiring multi-disciplinary assistance.
- Participating in meetings, seminars with all depts and participating in training of new medical equipment.
- Coordinated operations across multiple sites to ensure consistent service delivery.
- Making sure that all necessary items are available.
biomedical internship
APOLLO HOSPITALS
06.2016 - 11.2016
- Responsible for inspecting, Troubleshooting and Repairing of all Critical care, Dialysis, OT, Radiology and Lab Equipment
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of engineering - B.Eng.
VISTAS
Chennai01-2020
High School Diploma -
S V GOVT POLYTECHNIC COLLEGE
Tirupati01-2016
High School Diploma -
Cambridge High School
Tirupati01-2013
Skills
- MS office
- Technical troubleshooting
- Tech adaptability
- Medical device maintenance
On-site support
Service documentation
Technical support
AWARDS
Best employee of the year 2021 in CARE HOSPITALS
Timeline
Field Service Engineer
Johnson & Johnson
06.2023 - Current
Biomedical Engineer
CARE HOSPITALS
11.2020 - 02.2023
biomedical internship
APOLLO HOSPITALS
06.2016 - 11.2016
Bachelor of engineering - B.Eng.
VISTAS
High School Diploma -
S V GOVT POLYTECHNIC COLLEGE
High School Diploma -
Cambridge High School