PRAKASH AMBATWAR

Provided practical knowledge of CSR database to onboard new employees.
Trained associates on processing all case types, including program, spontaneous, and clinical trials.
Monitored error rates and delivered constructive feedback to trainees.
Conducted refresher sessions for trainees to reinforce learning objectives.
Maintained detailed documentation of mentee progress throughout mentoring process.

Developed and implemented efficient processes to ensure timely deliverables per requirements.

Ensured operational compliance with all governing regulatory requirements.

Fostered a culture of exceptional customer service through ongoing training and accountability.

Executed drug safety data management processes, including triage, case entry, and peer review.

Maintained high standards for data quality throughout processing stages.

Implement consistent, efficient and quality processes to meet timelines and deliverables according to requirement and standard operating procedures.

Ensure compliance of operations with governing regulatory requirements.

Create, maintain and assume accountability for a culture of high customer service.

Execute drug safety data management processes- a combination of call intake, case intake, triage, case entry, medical coding, narrative writing, case follow-up.

Assume responsibility for quality of data processed.

Review medical records thoroughly, Identify correct patient’s record and record with in scope, Date stamp every page as per category, Identify type of report and classify as per report type Meet set productivity and quality target as per agreed timelines

• Dispensing medicine as per prescription, concealing of patient maintain stock.

Thoroughly review the source document, code the diagnosis, surgeries, history, and concurrent conditions as per ICD-10 guidelines.

• Development of Territory & take orders from corporate hospital, Bringing company to a Profitable base, Business development, maintain stock at stockiest level. Product promoted: B29 tab, Gb29 tab, XOXE tab, D3HD tab/sachet, etc.

• Dispensing medicine as per prescription, concealing of patient maintain stock.