Cluster Partnership Manager Hiveloop Technology Pvt Ltd (Udaan.com)
Mumbai
07.2020 - 08.2023
Led team to meet 100% of performance goals.
Implemented account diagnostics, relationship analysis and engagement execution.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Developed detailed plans based on broad guidance and direction.
Established team priorities, maintained schedules and monitored performance.
Set aggressive targets for employees to drive company success and strengthen motivation.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Launched quality assurance practices for each phase of development
Identified and communicated customer needs to supply chain capacity and quality teams.
Leveraged data and analytics to make informed decisions and drive business improvements.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Defined clear targets and objectives and communicated to other team members.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Assisted in organizing and overseeing assignments to drive operational excellence.
Built partnerships with assigned retailers and buyers through presentation of market trends and shopper data.
Conducted market and supplier research to enhance sourcing and negotiation strategies.
Supported business partners in vendor negotiations and cost increase justifications.
Devised and implemented policies and procedures for purchasing and inventory control.
Communicated with suppliers to negotiate best pricing on apparel and accessories.
Analyzed sales and inventory data to determine purchasing needs and reorder points.
Researched and identified new suppliers and vendors.
Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
Collaborated with sales team to identify and fulfill customer needs.
Established relationships with vendors to secure competitive pricing and discounts.
Developed and managed budgets for purchasing and projected purchasing needs.
Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
Negotiated contracts with vendors for cost-effective purchasing terms.
Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Cultivated relationships with wholesalers and distributors to increase inventory availability.
Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
Prepared and analyzed reports to track inventory and purchasing trends.
Evaluated product quality and vendor performance to maintain quality standards.
Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
Managed and maintained purchase orders and invoices.
Studied and monitored market trends to identify potential suppliers.
Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
Formulated business recommendations and alternative solutions based on statistical data.
Facilitated strategy development and planned with cross-functional teams.
Used MS Excel to analyze data and PowerPoint to share information with team members.
Enforced use of required processes and tools for partnership management.
Developed annual account objectives and formalized client communications for communication of goals and plans.
Managed senior-level personnel working in marketing and sales capacities.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
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