Prakash Jha
Patna
Summary
Salesforce Developer delivering scalable CRM solutions and business automation. Develops Apex classes and triggers to enhance system efficiency. Implements Lightning Web Components and Salesforce Flows to optimise user experience and automate operational workflows.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Cloudoxia Technologies LLP
10.2022 - Current
- Over 3+ years of experience as a Salesforce Developer & Administrator, delivering scalable CRM solutions and business automation.
- Developed Apex classes, triggers, and asynchronous processes (Batch, Future, Queueable) to implement complex business logic and improve system efficiency.
- Built custom Lightning Web Components (LWC) and Visualforce pages to enhance user experience and create reusable UI components.
- Designed and implemented Salesforce Flows to automate lead management, task creation, and operational workflows.
- Managed Salesforce administration tasks, including user setup, profiles, permission sets, roles, validation rules, and page layout customisation.
- Configured and customised Experience Cloud portals for external users and partners.
- Integrated Salesforce with Shopify, QuickBooks, and Finix using REST APIs for seamless data exchange and business process integration.
- Developed a custom Time Tracking component for the Case object, enabling support teams to track time spent on cases and improve productivity monitoring.
Education
Master of Science - Master of Computer Applications
IIMT Group of College
Greater Noida, UP01-2018
Skills
- Salesforce Development: Apex Classes, Triggers, Batch Apex, Future Methods, Queueable Apex
- Lightning Development: Lightning Web Components (LWC), Visualforce Pages
- Salesforce Administration: User Management, Profiles, Permission Sets, Roles, Validation Rules, Page Layouts, Custom Objects & Fields
- Automation: Flow Builder, Process Automation, Approval Processes
- Experience Cloud: Community configuration, customisation, and access management
- Integrations: REST API integrations with Shopify, QuickBooks, and Finix
- Data Management: Data Import Wizard, Data Loader, Duplicate Management
Languages
English
Advanced
C1
Hindi
Proficient
C2
Certification
- Salesforce Certified Platform Developer I
- Copado Fundamentals I (SFP)
- Copado Fundamentals II (SFP)
Hobbies and interests
- Playing cricket, casual gaming (arcade games), and watching movies.
Timeline
Salesforce Developer
Cloudoxia Technologies LLP
10.2022 - Current
Master of Science - Master of Computer Applications
IIMT Group of College