Prakash Khatri
Store Manager
New Delhi
Summary
Accomplished Store Manager with a proven track record at 24Seven Convenience Store, enhancing store profitability and customer satisfaction through expert inventory management and exceptional staff training. Skilled in POS systems and team leadership, I excel in fostering employee development and implementing cost-saving strategies, significantly improving operational efficiency.
Overview
15
15
years of professional experience
Work History
Store Manager
24Seven Convenience Store
New Delhi
12.2012 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Crew Trainer
McDonald
New Delhi
06.2009 - 10.2012
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Set positive example for team members by providing high-quality, efficient service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
Bachelor Of Arts - Art
Delhi University
New Delhi 12th -
CBSC BOARD
New Delhi 04.2008
10th -
CBSC BOARD
New Delhi03.2004
Skills
POS systems
Training and mentoring
Staff training and development
Product and service sales
Bank deposit procedures
Team Building
Accurate money handling
Staff Management
Scheduling
Additional Information
Father Name : Karan Singh
Religion. : Hindu
Marriage status: Married
Languages
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Interests
Playing cricket
Travelling
Timeline
Store Manager
24Seven Convenience Store
12.2012 - 07.2024
Crew Trainer
McDonald
06.2009 - 10.2012
Bachelor Of Arts - Art
Delhi University
12th -
CBSC BOARD
10th -
CBSC BOARD