Prakash Khatri
Store Manager
New Delhi
Summary
Accomplished Store Manager with a proven track record at 24Seven Convenience Store, enhancing store profitability and customer satisfaction through expert inventory management and exceptional staff training. Skilled in POS systems and team leadership, I excel in fostering employee development and implementing cost-saving strategies, significantly improving operational efficiency.
Overview
15
15
years of professional experience
Work History
Store Manager
24Seven Convenience Store
New Delhi
12.2012 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Crew Trainer
McDonald
New Delhi
06.2009 - 10.2012
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Set positive example for team members by providing high-quality, efficient service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
Bachelor Of Arts - Art
Delhi University
New Delhi 12th -
CBSC BOARD
New Delhi 04.2008
10th -
CBSC BOARD
New Delhi03.2004
Skills
POS systems
Additional Information
Father Name : Karan Singh
Religion. : Hindu
Marriage status: Married
Languages
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Interests
Playing cricket
Travelling
Timeline
Store Manager
24Seven Convenience Store
12.2012 - 07.2024
Crew Trainer
McDonald
06.2009 - 10.2012
Bachelor Of Arts - Art
Delhi University
12th -
CBSC BOARD
10th -
CBSC BOARD
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