Prakash Khatri
Bistro & SFM Acting Team Leader
Bengaluru
Summary
Dynamic and results-oriented Bistro & SFM Acting Team Leader with over 7 years of progressive experience in the food service and hospitality industry, including leadership roles at IKEA India. Renowned for building positive relationships, inspiring team confidence, and driving operational success in high-volume environments. Adept in inventory management, staff training, business development, and delivering exceptional customer experiences. I am driven by a belief in people's potential to create meaningful change and committed to contributing to the positive growth of both individuals and the organization.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Bistro & SFM Acting Team Leader
IKEA India Pvt Ltd
Bangalore
06.2023 - 04.2026
- Led and coached the Bistro and SFM team to achieve daily operational goals and exceed sales targets.
- Implemented effective cross-selling and upselling strategies, resulting in improved revenue performance.
- Championed a people-first leadership style, fostering a collaborative and motivated work environment.
- Managed high-volume business operations while adapting to changing priorities and tight deadlines.
- Maintained compliance with IKEA food safety and quality standards, including SISAN practices.
Food Service Associate
IKEA India Pvt Ltd
Hyderabad
05.2018 - 05.2023
- Conducted structured training programs for staff on food safety, SISAN, and active selling techniques.
- Prepared and presented inventory reports detailing stock usage, delivery schedules, cost tracking, and variance analysis.
- Maintained optimal stock levels by tracking consumption trends and initiating timely stock adjustments.
- Produced performance reports using key business metrics to support senior management decisions.
- Boosted team morale and productivity through coaching and recognition, contributing to sales growth.
- Assisted with merchandising tasks, including pricing, tagging, and product presentation on the sales floor.
Intern (Hotel Operations)
Katriya Hotel
Hyderabad
07.2016 - 12.2016
- Delivered guest service excellence across departments during night, weekend, and holiday shifts.
- Managed guest complaints with professionalism and provided value-added resolutions.
- Gained hands-on experience in hotel operations, documentation, and workflow management.
Education
Bachelor of Science - Hotel Management
Katriya Institute of Excellence in Hotel Management
Hyderabad, India03-2018
Skills
- Leadership & Team Development
- Operational Efficiency & Business Planning
- Food Safety & Hygiene Compliance
- Communication & Influencing Skills
- Analytical Thinking & Problem Solving
- Inventory Management & Reporting
- Customer Service Excellence
- Upselling & Cross-Selling Strategies
- Multitasking & Prioritization
Certification
4-Star Hotel Internship Certificate, 6 Months, 2017
Personal Information
- Date of birth: 08/13/98
- Gender: Male
- Place of birth: Devarayamjal
Custom Section
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Microsoft Power BI - Reporting & Dashboarding
- Inventory & POS Software (Internal IKEA Systems)
Timeline
Bistro & SFM Acting Team Leader
IKEA India Pvt Ltd
06.2023 - 04.2026
Food Service Associate
IKEA India Pvt Ltd
05.2018 - 05.2023
Intern (Hotel Operations)
Katriya Hotel
07.2016 - 12.2016
Bachelor of Science - Hotel Management
Katriya Institute of Excellence in Hotel Management