Prakash Kumar
Madhubani
Summary
Experienced professional seeking a challenging position in a reputable organization to expand learnings, knowledge, and skills. Committed to achieving company goals and contributing to the team's success through exceptional customer service.
Overview
2
2
years of professional experience
Work History
Officer - Customer Care
Star Health Allied Insurance Company Ltd
12.2022 - Current
- Provide comprehensive support and information to customers regarding insurance policies and claims
- Handle customer inquiries and resolve issues promptly to ensure customer satisfaction
- Collaborate with team members to meet and exceed service targets
- Utilize CRM software to document customer interactions and feedback
Education
Bachelor of Commerce -
LNMU
Darbhanga01.2022
Honours Diploma - Computer Application (Tally)
Skills
- Basic knowledge of computer operation
- Basic proficiency in English, with ongoing efforts to improve
- Adaptable to changing environments
- Believer in continuous learning and improvement
- Proficient in relationship management
- Team player with a strong work ethic
Personal Information
- Father's Name: Shiv Kumar Mandal
- Mother's Name: Meera Devi
- Date of Birth: 05/30/2002
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
- Reading
- Traveling
Disclaimer
I hereby declare that all the information provided is true, complete, and correct to the best of my knowledge.
Timeline
Officer - Customer Care
Star Health Allied Insurance Company Ltd
12.2022 - Current
Bachelor of Commerce -
LNMU
Honours Diploma - Computer Application (Tally)
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