Prakash Mane
Electronics Engineer
Mumbai
Summary
More than Sixteen years of professional demo experience with service operation in consumer electronics. Exemplify leadership qualities and professionalism. Extensive background in customer oriented service operations and business development, promotions, and cost control. Maintain positive relations with customers in high-volume, fast-paced operations. Proven ability to resolve discrepancies promptly.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Admin Executive
Ametek Instruments India Pvt. Ltd
8 2023 - Current
- Formed and sustained strategic relationships with clients
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets
- Negotiated with contractors and vendors to provide cost friendly contracts
- Implemented company policies and legal guidelines to maintain standards and verify compliance from staff.
ASM For West Region
JBL India Pvt. Ltd. With 35 Touch Solutions
12.2021 - 11.2022
- Inspected products and services to comply with quality standards
- Diffused challenging situations using conflict management techniques
- Optimised team training and staff development
- Spoke to customers in multiple languages to resolve problems and answer questions
- Prepared timely and accurate financial reporting and analysis
- Collaborated with staff to formulate budgets and improve department revenue
- Maintained clean, safe working environments to eliminate accident risks
- Enhanced working relationships by participating in team-building activities
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels
- Handled 500 of inbound calls per day
- Guided teams in product merchandising and inventory management.
ASC Manager
Sony India Pvt. Ltd. With Krish Electronics
01.2009 - 11.2021
- Met schedule using excellent planning and coordination skills
- Collaborated with team members to achieve target results
- Customised customer experiences to build brand loyalty
- Trained and mentored employees to maximise team performance
- Organised files to support efficiency and traceability
- Maintained clean, safe working environments to eliminate accident risks
- Developed team communications and information for meetings
- Exceeded goals through effective prioritisation and consistent work ethic
- Created plans and communicated deadlines to complete projects on time
- Maximised customer engagement and satisfaction by delivering excellent customer service
- Spoke to customers in multiple languages to resolve problems and answer questions.
ASC Manager
Philips India Pvt. Ltd. With Krish Electronics
01.2006 - 01.2009
- Met schedule using excellent planning and coordination skills
- Collaborated with team members to achieve target results
- Managed bookings to optimise team availability
- Customised customer experiences to build brand loyalty
- Trained and mentored employees to maximise team performance
- Organised files to support efficiency and traceability
- Maximised customer engagement and satisfaction by delivering excellent customer service
- Spoke to customers in multiple languages to resolve problems and answer questions.
Education
Bachelor of Electronics and Telecommunication -
National Institute of Technical & Management
Mumbai 03.2015 - 12.2018
HSC -
Tambe Collage
Mumbai, MH 01.2005 - 01.2006
SSC -
Vidya Bhushan High School
Mumbai 01.2001 - 01.2002
Skills
Proficient with both PC and Mac platforms
Proficient in MS Office (MS Word, MS Excel, MS PowerPoint)
Technophiles
Understanding different genres of music
Knowledgeable in hardware & networking
Training and mentoring
Team building
Supervision
Training and development
Delighted customer Service
Supervision
Workflow Planning
Training and development
Delighted customer Service
Adaptability and Flexibility
Timeline
ASM For West Region
JBL India Pvt. Ltd. With 35 Touch Solutions
12.2021 - 11.2022
Bachelor of Electronics and Telecommunication -
National Institute of Technical & Management
03.2015 - 12.2018
ASC Manager
Sony India Pvt. Ltd. With Krish Electronics
01.2009 - 11.2021
ASC Manager
Philips India Pvt. Ltd. With Krish Electronics
01.2006 - 01.2009
HSC -
Tambe Collage
01.2005 - 01.2006
SSC -
Vidya Bhushan High School
01.2001 - 01.2002
Admin Executive
Ametek Instruments India Pvt. Ltd
8 2023 - Current
Professional Highlights
More than Sixteen years of professional Installation and Demo experience with service operation of CAV and Mobile. Exemplify leadership qualities and professionalism. Extensive background in customer-oriented service operations and business development, promotions, and cost control. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Proven ability to resolve discrepancies promptly. Familiar in specialized systems and all new gadgets in Electronics World
Custom Section
- Ametek Instruments India Pvt. Ltd, Admin Executive, 12/2021, Present
- JBL India Pvt. Ltd., ASM For West, 12/2021, 11/2022
- Sony India Pvt. Ltd., ASC Manager, 2009, 11/2021
- Philips India Pvt. Ltd., ASC Manager, 2006, 2009
Professional Highlights
More than Sixteen years of professional Installation and Demo experience with service operation of CAV and Mobile. Exemplify leadership qualities and professionalism. Extensive background in customer-oriented service operations and business development, promotions, and cost control. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Proven ability to resolve discrepancies promptly. Familiar in specialized systems and all new gadgets in Electronics World
Custom Section
- Ametek Instruments India Pvt. Ltd, Admin Executive, 12/2021, Present
- JBL India Pvt. Ltd., ASM For West, 12/2021, 11/2022
- Sony India Pvt. Ltd., ASC Manager, 2009, 11/2021
- Philips India Pvt. Ltd., ASC Manager, 2006, 2009