Seasoned Operations Manager and talented leader with 2.5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Operations Manager
GOOD MOVE LOGISTICS AND TRANSPORT PRIVATE LIMITED
12.2021 - Current
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Accounting Assistant
Bhargavi & Associates
07.2019 - 10.2020
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Accountant
Sports Lens LLP
10.2018 - 04.2019
Handled day-to-day accounting processes to drive financial accuracy.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Gathered financial information, prepared documents, and closed books.
Reconciled accounts and reviewed expense data, net worth, and assets.
Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
Partnered with auditors to track errors and add contributions to maintain accuracy.
Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
Education
MBA -
University of Madras
06.2021
Bachelor of Commerce - undefined
University of Madras
XII (Tamil Nadu State Board) - undefined
Samaritan Matriculation Higher Secondary School
Yelagiri, Tamil Nadu
X (Tamil Nadu State Board) - undefined
Samaritan Matriculation Higher Secondary School
Yelagiri, Tamil Nadu
Skills
Operations Management
Timeline
Operations Manager
GOOD MOVE LOGISTICS AND TRANSPORT PRIVATE LIMITED
12.2021 - Current
Accounting Assistant
Bhargavi & Associates
07.2019 - 10.2020
Accountant
Sports Lens LLP
10.2018 - 04.2019
MBA -
University of Madras
Bachelor of Commerce - undefined
University of Madras
XII (Tamil Nadu State Board) - undefined
Samaritan Matriculation Higher Secondary School
X (Tamil Nadu State Board) - undefined
Samaritan Matriculation Higher Secondary School
Similar Profiles
Gordon SebastianGordon Sebastian
Business Development Manager at Move Offshore Call Centre Private LimitedBusiness Development Manager at Move Offshore Call Centre Private Limited