Prakash Palai
Bhubaneswar
Summary
Senior Manager with 15 years of experience in client management, account growth, and strategic relationship building across insurance, consulting, telecommunication, and real estate sectors.
Proven track record of driving 25–40% revenue growth in key accounts, improving client retention, and leading cross-functional teams to deliver large-scale business solutions. Strong expertise in CRM, stakeholder engagement, and end-to-end account strategy execution.
Overview
16
16
years of professional experience
Work History
Senior Manager - Competitive Intelligence
Contify
04.2012 - Current
- Assisted clients in understanding business objectives related to competitive and market intelligence needs.
- Supported development of structured research frameworks to address client requirements.
- Facilitated communication between clients and technology teams to ensure timely delivery of competitive intelligence products.
- Oversaw execution of competitive intelligence projects for consulting clients, including Deloitte, BCG, KPMG, and Dubai Properties.
- Created industry newsletters and analytical reports for CxO-level stakeholders to guide strategic decisions.
- Helped maintain industry taxonomy structures based on business domains and classification standards.
- Conducted company profiling and database research to aid in intelligence gathering efforts.
- Collected and analysed quantitative data from reports to provide insights for decision-making.
- Tracked developments across sectors such as insurance, telecommunications, consulting, and real estate.
Sales Manager
DATAPRO 3X PVT. LTD
04.2010 - 03.2012
- Increased sales revenue through development and implementation of sales strategies.
- Maintained customer relationships and identified new prospects by recognising needs and offering suitable services.
- Established strong client connections via excellent customer service and regular follow-ups.
- Organised sales meetings for progress reviews, sharing best practices, and setting achievable targets.
- Achieved quarterly sales targets through persistent effort in closing deals.
- Negotiated contracts with vendors and suppliers for optimal pricing and terms for company profitability.
Education
MBA - Finance & Marketing
Rajdhani College Of Engg. And Management
Bhubaneswar01.2012
B.com -
S.C.S(A) College
01.2010
Intermediate - Commerce
S.C.S(JR) College
01.2007
Matriculation - 10th
Panchayat High School
01.2005
Skills
- Client relationship management
- Staff management
- Sales tracking and planning
- Market research
- Business planning
- Account and vendor management
- Project management
- Data analysis
Personal Information
- Age: 36
- Father's Name: Mr. Syama Sundar Palai
- Mother's Name: Mrs. Laxmipriya Palai
Accomplishments
- Attained as a Guest Speaker for the National Seminar on Entrepreneurship-Innovation & Strategy at R.C.E.M BBSR.
- Got the Best Employee Award Five Times in Contify
- Winner of Best Performer Employee In DATAPRO 3X
Timeline
Senior Manager - Competitive Intelligence
Contify
04.2012 - Current
Sales Manager
DATAPRO 3X PVT. LTD
04.2010 - 03.2012
MBA - Finance & Marketing
Rajdhani College Of Engg. And Management
B.com -
S.C.S(A) College
Intermediate - Commerce
S.C.S(JR) College
Matriculation - 10th
Panchayat High School