Suresh Kumar PC
Corporate Director
Ernakulam
Summary
Poised Regional Operations Executive with exceptional talents in achieving national and regional targets as defined by annual objectives. Over a 20 years background in managing and leading teams of up to 350 employees strength.
First-rate managerial, organizational and communication skills. Fluency in Systems and procedures of supply chain industry in Automobile sectors.
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization.
Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Organized Transportation Executive competent in outbound distribution network and Dealer net work connected to western part of India . Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues.
Goal-oriented Warehouse Executive delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 350+.
Overview
34
34
years of professional experience
Work History
SELF EMPLOYED
MP Logistics
MUMBAI
01.2016 - 03.2022
- Dedicated Logistic Service Provider located in Mumbai connected to western part of India.
- Fleets having capacity of 6.5 Tons .
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided primary customer support to internal and external customers.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
Education Manager
Imperial Education Center
Mumbai
01.2016 - 03.2019
- Managed educational program budget and prepared monthly reports for management.
- Supported admissions process through application review and student registration.
- Scheduled and attended student meetings and recorded meeting minutes for faculty.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Managed new employee orientation training process for more than 15 employees each year.
- Conducted surveys with students upon course completion to gather feedback for improvement.
Senior Executive Officer -Logistic
Honda Motor India Private Limited
Mumbai
08.2007 - 12.2015
- Associated with Honda groups of companies , power products , scooter and four wheelers in India at their western regional parts warehouse for 20 years .
- SHRIRAM HONDA Power Equipment Ltd, Honda SEIL Power Products Ltd, Honda Motor (India) Pvt. Ltd.
- Implemented processes that simplified procedures and reduced average processing time. Team of 350 Employees and 50k SQL and 4 lakhs Square Feet warehouse operations in Mumbai with advanced machines and technology connected 400 Dealers in all three segments.
- Maintained constructive Dealer and Service Provider (3PL) relationships. Managed and supervised 3 PL operations. Western Parts of India connected to 400 Dealerships.
- Verified compliance with best business practices throughout organization. Daily, weekly, monthly reviews. MIS.Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
- Collaborated with executives and management to review projected revenue and adjust resources accordingly. Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines. Increased response to unit reports and challenged management to quickly respond to and act on reports.
- Motivated and trained employees to maximize team productivity. Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes. Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Conducted root cause analysis in deficient areas to identify and resolve central issues. Streamlined operations by outsourcing services, resulting in savings on labor, supplies and maintenance.
- Boosted customer satisfaction ratings, increased client retention, grew market share and decreased lag time by implementing process improvements.
- Oversaw IT department operations and training.
Ware House Incharge
Honda Siel Power Products Ltd
Mumbai
02.1995 - 07.2007
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Managed scheduling and task delegation for 50 members warehouse team.
- Managed over 1200 SQLS in inventory and 50 employees in 5000 square-foot warehouse for power sector company.
- Negotiated with 10 different freight companies and received annual contracts resulting in cost savings of 10%.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Kept corporate departments and customers updated on critical shipments.
- Built relationships with customers and community to establish long-term business growth.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Completed and filed returns with tax departments at local, state and federal levels.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Evaluated and settled complex insurance claims in strict timeframes.
Store in Charge
UNIQUE RUBBER WORKS PVT LTD(vendor. Mahindra & Mahindra Ltd)
Mumbai
01.1991 - 02.1995
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Documented shipping and receiving records to confirm receipt of orders. Kept sales receipts and maintained accounting records.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders. Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Managed over Rs.5 Crore in inventory and 20 employees in 5000 square-foot warehouse for Rubber Hose Manufacturing and supplier company.
- Monitored company inventory to keep stock levels and databases updated.
- Used coordination and planning skills to achieve results according to schedule.
Education
B.Com - Accounting And Finance
CALICUT UNIVERSITY
KERALA 01.1991
Skills
- Advanced Excel Spreadsheet Functions Power point word, ERPISO Compliance Compliance and RegulationsSOP Development Compliance ReportingQuality Inspections Budget Adherence
- Quality Inspections ,ISO 9001
- Effective Customer Service
Accomplishments
- Supervised team of 350 Plus members.
- Connected to 450 Dealer net work in western India.
- Regional Distribution Center having capacity of 50k SQL and 4 Lakhs square feet area located in Mumbai.
- Collaborated with team of 50 in the development of Enterprise Resource Planning in the year 2000 and barcode billing system in the year 1998.
- ISO coordinator . PDCA,KRA,5s, JUMBO,Shelf life norms.
- Achieved Sales Target by completing Planning and execution with accuracy and efficiency.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Marathi
Elementary (A2)
Timeline
SELF EMPLOYED
MP Logistics
01.2016 - 03.2022
Education Manager
Imperial Education Center
01.2016 - 03.2019
Senior Executive Officer -Logistic
Honda Motor India Private Limited
08.2007 - 12.2015
Ware House Incharge
Honda Siel Power Products Ltd
02.1995 - 07.2007
Store in Charge
UNIQUE RUBBER WORKS PVT LTD(vendor. Mahindra & Mahindra Ltd)
01.1991 - 02.1995
B.Com - Accounting And Finance
CALICUT UNIVERSITY