Dynamic PMO Project Manager with extensive experience at CGI Information Systems, excelling in Agile methodologies and stakeholder management. Proven track record in delivering projects on time and within budget, enhancing resource allocation efficiency by 30%. Adept at conflict resolution and driving continuous improvement in project delivery frameworks.
Overview
18
18
years of professional experience
1
1
Certification
Work History
PMO Project Manager
CGI Information Systems and Management Consultants Pvt. Ltd.
06.2022 - Current
Managing the projects in Emerging Technologies and Digital Innovation, Devkit and Business Intelligence, Sub Surface and Wells with end-to-end project delivery framework (PDF) and Operate Readiness Framework (ORF) using Agile, Waterfall, Hybrid and DevOps Methodologies and ensuring that the predefined benchmark to scope, cost, schedule, quality, resource, risk and compliance, procurement and stakeholder management are achieved
Coordinating for Key Performance Indicator (KPI) such as PIRA, OCET, Support Model, SNOW Catalogue, ITSO SaaS Requirements, NFR and various project status reports, budgeting and forecasting, capacity planning, tracking time writing etc
Strategically allocating resources and aligning staff as per the requirements, NAV status and adding value in terms of cost savings or benefits etc
Closely work with Business and Operations to ensure that transition deliverables are in place prior to deployment to production for new technologies, enhancements and change requests to fulfill the business requirements
Having Problem-Solving Abilities for aptitude and identifying the potential risks and mitigating with the effective plans
Closely work with product backlogs, user stories and tasks with the supported scrum frameworks for monthly sprint releases
Work with product owners, development team and other scrum masters to define solutions and drive progress
Plan and execute agile best practices and encourage team cohesion, overcoming impediments and hurdles to productivity
Coach teams in agile best practices and provide necessary trainings to create a positive mindset to agile way of working
Work hard to provide continuous improvement for product development lifecycle
Work closely and listen to each team member’s feedback to identify issues and resolve conflicts within the team
Streamlined and optimized workflow and communication by implementing agile framework
Providing expertise for onboarding new applications and the corresponding support for delivering the projects and products deliverables on time with the defined timeline
PMO Consultant
Virtusa Consulting Services Pvt. Ltd.
10.2021 - 06.2022
Support both UK and India Digital Solutions Team for resource Onboarding and Offboarding activities across all Digital Solutions Domain working with Royal Bank of Scotland
Manage GRRP hiring process
Maintaining the master head count report both UK and India, keeping a tap upon the budgeting & forecasting also P&L across the projects
Support Client Supply/Demand Specialist in defining, identifying and evaluating candidates for open resource requests; and filling resource requirements
May work directly with client team executives when that is more effective
Support in processing SOWs and POs and closely working with the vendors for contract staffs, application support, invoicing and billing
Monthly, Quarterly and Annual Project P&L Review Meeting with the Management and Stakeholders
Actively participating in projects overview, leadership discussion, steering co meetings, program boards and ensuring that the projects are on track and attuned with the key objectives of the program
Providing support to the stakeholders for all application requirements and the corresponding cost for delivering the projects on time
Operations Manager– Process Excellence
FIRSTSOURCE SOLUTIONS LTD.
12.2020 - 09.2021
Projects Planning and Executing, Hiring and Resource Utilization, Monitoring SLA Performance, Projects Status Reporting, Governance, Risks & Issues and Benefit following to the Agile methodology defined under the process Scrum framework
Forecasting and Budgeting and effort, design, scope, resource coordination and deliver as per projects requirement
Work as a point of contact for PMO queries & information and an advocate for best practices in project
Work with the tools such as MS Excel, MS PowerPoint, MS Projects and JIRA
Actively participating in projects overview, leadership discussions, steering co meetings, program boards and ensuring that the projects are on track and attuned with the key objectives of the program
Establishing stakeholder management plan and implementing the communication framework
Ensuring team adherence to process during project execution and implementation
Identifying RAID and plan for the mitigation
Identifying process improvement and implement in the team
Monthly, Quarterly and Annual Project P&L Review along with the Management
Demonstrate successful execution of quality strategies for products and employees
Managed program level operations which includes project planning, executing, governance, resource management, project status reporting on small to large size projects in IT Infrastructure, Development
Forecasting, cost & budgeting of the projects to ensure time & effort estimation as per the standard process
Implementation and managing the agile methodology, JIRA to manage project delivery effectively in AWS Cloud Computing Platform (AWS Data Services Covering Security, Polices and Access Management
Successfully managed projects in various phases including Executing Phase, Testing Phase, User Acceptance Test Phase and Production
Manage Business Finance – lever analysis, budget/opex tracking, Analysis, PA, Quotes, and SOW/contracts, etc
Conducted monthly resource allocation for 300+ resources for multiple projects and reconcile monthly variance on projects
Enhanced organizational objectives & metrics by improving overall efficiency and customer satisfaction level
Coordinate with multiple stakeholders to gather data, brainstorm on active RAID
Gathering project data for management review in weekly and monthly; managing financial budget development, tracking actual costs vs
Budget, work-plan management and control using a standard Project Management Tool; generating Work Plan Dependency Reports, Status Reports, Metrics Report and managing in SharePoint Customization
Worked with the tools: MS Excel, Jira and MS Projects
Prince2 Foundation Certified in Project Management
ITIL Foundation Certificate in IT Service Management
Six Sigma Green Belt Certified in TCS
Languages
English
Hindi
Bengali
Odiya
Personal Information
Gender: Male
Nationality: Indian
Major Achievements And Awards
Achieved Leadership Outstanding Performer Award towards increasing the efficiency of business objectives at Tata Consultancy Services.
Achieved Best Performer Award for my best performance in the project at Innodata India Pvt. Ltd.
Achieved 'We Care' award from CGI for my best effort in project delivery in Yr 2024.
Timeline
PMO Project Manager
CGI Information Systems and Management Consultants Pvt. Ltd.
06.2022 - Current
PMO Consultant
Virtusa Consulting Services Pvt. Ltd.
10.2021 - 06.2022
Operations Manager– Process Excellence
FIRSTSOURCE SOLUTIONS LTD.
12.2020 - 09.2021
Manager PMO
TATA CONSULTANCY SERVICES LTD.
05.2013 - 11.2019
TEAM MANAGER
INNODATA INDIA PVT. LTD.
02.2008 - 04.2013
SR. ASSOCIATE
ORACLE FINANCIAL SERVICES LTD.
02.2007 - 01.2008
MBA - Personnel Management & Human Resource Development
IIMM
Post Graduate Diploma - Computer Application
Cosmic
B.Sc - Maths
Utkal University
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