Dilip A
Bangalore,Karnataka
Summary
To Achieve Success by Constantly Innovating and improving on self and to excel in the field chosen through hard work, openness to learn and dedication. Summary of work experience: More than 6 year of experience in service industry, particularly in Restuarents To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Duty Officer
PVR Cinemas
Bangalore
11.2019 - 06.2020
- Customer Relationship:-
- Monitoring the VIP movements.
- Handling customer concerns and feedbacks
- Oversees the services of OPERATIONS from box-office to concessions (Food Area) and Auditorium cleaning, to ensure highest standards and quality services at
- all times.
- Makes constant effort to up-grade and maintain the standards of Operations.
Sr ASSISTANT MANAGER
Domino's Pizza
Bangalore
04.2023 - Current
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strategy to increase sales and drive profits.
- Monitored security to protect employees, customers and property.
- Reviewed sales and gross profit report to assess company efficiency.
Education
SSLC - Higher Education Administration
AMMAR ENGLISH HIGH SCHOOL
Bangalore 06.2011 - 06.2015
PUC - Commerce
RBANMS COLLEGE
Bangalore Skills
Accurate money handling
Timeline
Sr ASSISTANT MANAGER
Domino's Pizza
04.2023 - Current
Duty Officer
PVR Cinemas
11.2019 - 06.2020
SSLC - Higher Education Administration
AMMAR ENGLISH HIGH SCHOOL
06.2011 - 06.2015
PUC - Commerce
RBANMS COLLEGE
Similar Profiles
ROHAN KUMARROHAN KUMAR
Guest Relation Associate at PVR CINEMASGuest Relation Associate at PVR CINEMAS
Gaurav KemwalGaurav Kemwal
Duty Manager at PVR CinemasDuty Manager at PVR Cinemas
Ekta SinhaEkta Sinha
MIS Executive at PVR CinemasMIS Executive at PVR Cinemas
Amandeep SinghAmandeep Singh
Customer Service Associate at PVR CinemasCustomer Service Associate at PVR Cinemas
Prathyusha ChivukulaPrathyusha Chivukula
IT Analyst - QA Lead at TCSIT Analyst - QA Lead at TCS