PRAKASH RAJENDRA MIRCHANDANI
Baroda
Summary
Proven Business Leader with 25 years in sales, marketing, and operations, specializing in the electrical and steelsectors. Known for driving business growth through strategic planning and partnerships. Adept at increasing marketshare and fostering high-performance cultures. Experienced in contract negotiations and market analysis.
Overview
4
4
Languages
25
25
years of professional experience
Work History
Assistant General Manager
SteelMart
Vadodara
08.2023 - Current
- Managed budget implementations, schedules, and contract negotiations.
- Resolved problems promptly, increasing customer approval ratings and loyalty.
- Streamlined cash transaction processes ensuring compliance and accuracy, leading to increased customer satisfaction.
- Sold high grade steel plates to equipment and construction companies, enhancing product availability.
Chief Manager Customer Relationship
OFBUSINESS
Vadodara
09.2021 - 06.2023
- Administered Pan India approvals, ensuring compliance and timely execution across projects.
- Secured approvals for various projects with NHAI, MP Housing, MP PWD, Rajasthan Housing, MHADA, Maharashtra Housing Board, Gujarat Housing Board, Jaipur Development Authority, Surat Municipal Corporation, SUDCO, and Megha Engineering sites.
- Facilitated communication with private, government, and semi-government entities for approval processes.
- Built and maintained relationships with departmental heads and general managers at sites to facilitate approval processes.
- Provided strong leadership to enhance team productivity and morale.
- Contributed to sales and marketing plans, supporting strategies to increase market share in steel business.
Assistant General Manager
Steel Mart India Pvt Ltd
Vadodara
07.2020 - 08.2021
- Selling of High Grade Steel plates for Equipment and Construction companies.
- Managed budget implementations, schedules, and contract negotiations.
- Developed and enforced quality assurance protocols thatenhanced service reliability and customer approval ratings.
- Ensured accurate collection of cash and timely submission of statutory forms.
- Resolved problems promptly to elevate customer approval.
- Conducted in-depth market analysis to identify growth opportunities and inform strategic planning.
- Led sales initiatives that resulted in a marked increase in market share and business growth.
Assistant General Manager - Sales and Marketing
Steel1 India Pvt Limited (Arcelormittal Dhamm Processing Pvt Ltd)
Vadodara
07.2017 - 05.2020
- Developed sales and marketing plans that successfully increased market share in steel parts business.
- Implemented competitive strategies, achieved revenue targets, and managed profit center operations.
- Administered pre-tendering activities, generating new enquiries from railway and earthmover equipment manufacturers, mining equipment manufacturers, and power sectors.
- Conducted market and competition analysis, prepared compelling presentations for tendering.
- Oversaw entire operations from order generation to commissioning within timelines.
- Organized promotional campaigns and technical presentations for new product development.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Resolved issues for challenging customers to enhance satisfaction. and clients to assist lower-level employees and maintain excellent customer service.
- Engaged with customers to strengthen business relationships and nurture connections.
- Updated and resolved incident accessorial charges objectively while maximizing profit.
- Fostered strong relationships with key stakeholders, significantly improvingclient satisfaction and retention.
- Handling MNC Client like BOMBARDIER, THERMAX, BHEL, ALSTOM
Manager
Steel1 India Pvt Limited (Arcelormittal Dhamm Processing Pvt Ltd)
Vadodara
06.2011 - 05.2017
- Oversaw entire operations from order generation to commissioning within timelines.
- Managed payment collection, minimized sales tax liability, and handled debtors effectively.
- Developed sales and marketing plans that targeted increased market share in steel parts business.
- Conducted market and competition analysis; prepared presentations that effectively communicated value propositions for tendering.
- Administered pre-tendering activities, generating new enquiries from railways, earthmover equipment manufacturers, mining equipment manufacturers, and power sectors.
Assistant Manager
ICE Steel -I Pvt. Ltd, Arcelormittal Dhamm Processing Pvt. Ltd
Vadodara
11.2009 - 05.2011
- Implemented competitive strategies, achieved revenue targets, and managed profit center operations.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Maintained strong client relations and generated additional business from existing accounts.
- Developed sales and marketing plans that increased market share in steel parts business.
- Organized promotional campaigns and technical presentations for new product development.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Updated and resolved incident accessorial charges objectively while maximizing profit.
Executive Sales Representative
Crompton Greaves Limited, CGL
Mumbai
07.2006 - 10.2009
- Administered Western Region sales operations across Mumbai and Gujarat, securing over 650 Crore in orders.
- Managed relationships with key state utility accounts and contractors, including M.S.E.T.C.L., GETCO, major industrial clients, OEMs, and EPC contractors, to enhance collaboration and support.
- Secured orders with Torrent Power and Alstom Power for transformers and reactors for Uri, Chamera, and Subansiri projects.
- Booking orders for Malanpur, Bhopal and Mumbai Plants for Distribution and Power Transformers.
- Developed and enforced quality assurance protocols that enhanced service reliability and customer approval ratings.
- Conducted in-depth market analysis to identify growth opportunities and inform strategic planning.
- Led sales initiatives that resulted in a marked increase in market share and business growth.
Maintenance Engineer
Jord Engineers Pvt Ltd
Vadodara
12.2005 - 06.2006
- Managed mechanical and plumbing maintenance operations, machinery calibration, preventive maintenance
schedules, and equipment troubleshooting to optimize uptime. - Implemented preventive maintenance schedules to reduce downtime and enhance efficiency.
- Conducted regular inspections of machinery and equipment for optimal performance.
- Ensured compliance with safety regulations and industry standards consistently.
- Created preventative maintenance schedules for all relevant machinery.
- Assessed the need for spare parts inventory and placed orders accordingly.
- Efficiently executed shut downs for planned maintenance.
- Troubleshot electrical systems using digital multimeters and other testing instruments.
Testing Engineer (Breaker Division - SF6)
Asea Brown Boveri (A.B.B.) Ltd
Vadodara
02.2002 - 10.2002
- Conducted circuit breaker quality inspections and testing with RITES and third-party agencies for international export
orders. - Utilized automated testing tools to streamline testing processes and enhance efficiency.
- Analyzed test results to identify defects and recommend corrective actions.
- Ensured adherence to safety standards during all testing operations and procedures.
Service Engineer - Circuit Breaker Division
Jyoti Ltd
Vadodara
10.2001 - 01.2002
- Independently managed field commissioning and service sites across private and government utility clients.
- Responded promptly to service requests and emergencies, ensuring minimal disruption for clients.
- Resolved customer service requests within the given time frame.
- Managed emergency customer calls regarding technical issues, providing timely solutions to maintain operational continuity.
- Provided technical support for customers on site or remotely via phone or email.
- Installed, configured and commissioned new customer equipment according to specifications.
- Documented service reports and maintained accurate records of repairs.
- Analyzed complex problems and identified root causes of system failures.
- Inspected breaker parts for signs of wear or damage prior to use.
- Created checklists for preventive maintenance activities, contributing to reduced downtime of breaker systems.
Education
Ph.D. - Law
Law
Pune01-2023
L.L.M - LAW
Sardar Patel University
Anand05-2022
L.L.B. - Law
MS University
Vadodara12-2019
PGDBA - Marketing And Finance
Symbosis Pune
Pune05-2019
M.E. - Electrical Power Engineering
MS University
Vadodara06-2007
B.E. - Electrical Engineering
North Maharashtra University
Shahada05-2005
Diploma - Electrical Engineering
MS University
Vadodara04-2001
Skills
- Strategic Alliance Building
- Market Share Analysis
- Advanced Client Relationship Management
- High-Performance Culture Development
- Project Compliance and Approval
- Sales contracts
- Contract negotiation
- Business development and sales
- Revenue generation
- Marketing strategy
- Supply chain management
- Leadership
Languages
- English
- Hindi
- Gujrati
Languages
English
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Beginner
A1
Timeline
Assistant General Manager
SteelMart
08.2023 - Current
Chief Manager Customer Relationship
OFBUSINESS
09.2021 - 06.2023
Assistant General Manager
Steel Mart India Pvt Ltd
07.2020 - 08.2021
Assistant General Manager - Sales and Marketing
Steel1 India Pvt Limited (Arcelormittal Dhamm Processing Pvt Ltd)
07.2017 - 05.2020
Manager
Steel1 India Pvt Limited (Arcelormittal Dhamm Processing Pvt Ltd)
06.2011 - 05.2017
Assistant Manager
ICE Steel -I Pvt. Ltd, Arcelormittal Dhamm Processing Pvt. Ltd
11.2009 - 05.2011
Executive Sales Representative
Crompton Greaves Limited, CGL
07.2006 - 10.2009
Maintenance Engineer
Jord Engineers Pvt Ltd
12.2005 - 06.2006
Testing Engineer (Breaker Division - SF6)
Asea Brown Boveri (A.B.B.) Ltd
02.2002 - 10.2002
Service Engineer - Circuit Breaker Division
Jyoti Ltd
10.2001 - 01.2002
Ph.D. - Law
Law
L.L.M - LAW
Sardar Patel University
L.L.B. - Law
MS University
PGDBA - Marketing And Finance
Symbosis Pune
M.E. - Electrical Power Engineering
MS University
B.E. - Electrical Engineering
North Maharashtra University
Diploma - Electrical Engineering
MS University