Prakash Ranjan
System Engineer
Pune,India
Summary
Dedicated System Engineer with a demonstrated history of working in the information technology and services industry. Over more than 2.2 years of experience in business operations and configuring and monitoring complex systems and infrastructures. Skilled in IT support. Certified in Azure , Project Management and Python.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
System Engineer
Cognizant
, India
12.2020 - 06.2022
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Compiled, processed and analyzed test data and results to improve product quality.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Drive Changes for Patching and Maintenance Activity.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
Relationship Manager
UNICEF INDIA
Pune, India
11.2017 - 06.2018
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Assisted customers with signing up donations and registering them for the voluntary purpose.
Education
Bachelor of Science - Computer Application
University of Pune
Pune 04.2017 - 04.2020
Skills
Business Continuity
Technical Support
IT Management
Project Management
Data analysis
Project planning and development
Azure Administration
AWS Administration
Oracle Cloud Administration
Network Infrastructure Administration
Technical Knowledge
Windows
Communication Skills
Linux
Python
Certification
Introduction to programming using python
Timeline
System Engineer
Cognizant
12.2020 - 06.2022
Relationship Manager
UNICEF INDIA
11.2017 - 06.2018
Bachelor of Science - Computer Application
University of Pune
04.2017 - 04.2020