Prakash S

• Manage and support end-to-end payment operations, including refund processing, withdrawals, and remittance workflows across multiple platforms such as Paysafe, UnionPay, and Payment Asia.
• Coordinate with Treasury, UAT, and Development teams to implement and validate production releases, ensuring timely communication of updates and deployment activities.
• Maintain and enhance internal tools (e.g., CUDT, Tradu, PayWebtool) used for payment order generation, validation, and reconciliation, ensuring data consistency across systems.
• Perform SQL-based checks and configuration management, including GLREC verification, API data mapping, and environment-specific batch scheduling adjustments.
• Prepare release notes, test cases, and operational documentation to support change management and audit readiness.
• Collaborate cross-functionally to identify automation opportunities, improve process efficiency, and strengthen control frameworks across payment operations.

• Responsible Mutual Fund and Insurance Operations.
• Owned MF Web and Mobile Application for Client KYC and Onboarding.
• Gathering Requirements and Creating Documents (BRD, FSD and User Stories).
• Responsible for Revenue Reconciliation.
• Responsible for Business tie ups with partners for both MF and Insurance.

• Responsible for complete client onboarding (Equity, Mutual Funds, Insurance and NPS).
• Handled new requirements and enhancements for wealth management and NPS products.
• Handled Mandate Integration (eNACH, NACH, ECS and DD), Mandate Registrations and monthly debit instructions for SIPs.
• Responsible for Revenue Sharing to Business Partners.
• Responsible for Vendor shortlists, Tie ups and Implementation.

• Handled Mutual fund Operations with Mobile App testing for wealth management.
• Handled the Implementation of mutual fund transactions in Mobile Application.
• Gathered requirements for various core banking applications, Fintech platforms (Investments, Insurance, Home loans, etc.,) and converted them as documents and process flow.

• Reconciliation of all revenues accounts relating to mutual funds & insurance business like, advisory fee, commissions, and brokerage
• Handled Mutual Fund daily transaction uploads to R&T and Fund Transfer to AMCs
• Handled KYC operations and Implemented FATCA, eKYC and AADHAAR Based KYC at Fundsindia.com.

• Understanding the Functional Specification and analyzing the Requirements
• Responsible for documentation of UAT Test Scenarios, Test Design, Test Cases and Test Execution
• Perform User Acceptance Testing of the Functional Requirements of the Finacle system and business processes.

Handled transaction processing and back office operations including Redemptions, Purchases, Switch, SIP, STP, SWP, Funding, Processing of Dividend and all Non Financial Transaction(COA, COB, COM, Nominee or joint holder Addition / Deletion etc.,).

Preparation of monthly accruals and forecasts, and the interpretation of variances from a financial, commercial and delivery perspective

Organized training workshops to improve the performance of the members who were lagging behind in terms of performance.
Taking UAT on any upgrade or enhancement of WMS (Wealth management System)
Cross Functional processing and troubleshooting Wealth Management system application for new enhancements

• Reconciliation of all revenues accounts relating to mutual funds & insurance business like, advisory fee, commissions, and brokerage
• Preparation of monthly accruals and forecasts, and the interpretation of variances from a financial, commercial and delivery perspective
• Responsible for release of score cards to regional Manager and investment advisors
• Analyzing the individual performance of each team member and motivating them to perform even better
• Organized training workshops to improve the performance of the members who were lagging behind in terms of performance.

• Handled transaction processing and back office operations including Redemptions, Purchases, Settlement of Claims, Funding, and Processing of Dividend
• Cross Functional processing and troubleshooting Wealth Management system application for new enhancements
• Established and implemented the departmental policies, goals, objectives, and procedures.