PRAKASH SELOKOTI
Agra
Summary
A Growth- oriented position, which will use the skills and ability developed through Education and Experience. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. Continuously delight the Customer by offering trend setting and innovative Products and Services.
Overview
13
13
years of professional experience
Work History
Catering & Banquet Manager
Crowne plaza Ahmedabad city center
Ahmedabad
04.2022 - Current
- Responsible for smooth operation of department in absence of Food & Beverage Manager
- Responsible for guest satisfaction scores, professional relations with the guest and Corporate clients
- Responsible for Accounting procedure and vendor management and revenue Generation in the banquets
- Responsible for Staff training and control
- Responsible for Cleaning and maintenance of the Department
- Created detailed reports on the status of all events held within the facility.
- Responsible for Appearance of staffs as well show kitchen and Department
- Responsible for maintaining hygiene of the Department with the help of hygiene
Asst Manager Food and Beverage
The Lalit Golf And Spa Resort Goa
05.2018 - 03.2021
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
FnB Supervisor
Radisson Blue
Mysur
09.2017 - 05.2018
- Created weekly schedules for F&B staff according to business needs.
- Prepared daily reports outlining sales figures, labor costs, inventory levels.
- Provided guidance and support to junior team members on how to best serve customers effectively.
- Analyzed customer feedback to develop strategies for improving customer satisfaction ratings.
Food and beverage supervisor
Crowne plaza Ahmadabad
Gujarat
11.2016 - 09.2017
- Joined the All-day dining of Crowne plaza, Ahmadabad
- Making the roster for the f n b team
- Looking after the daily operation
- Taking training for staff development
- Making DSR on daily basis
Sr.GSA/ banquet captain
Lalit Golf and Spa Resort Goa
04.2014 - 03.2016
- Joined the banquet of The Lalit Golf & spa Resort Goa
- Pramot as a team leader
- Making the roster for the banquets team
- Looking after the daily banquet operation
- Taking training for staff development
- Making the function report on daily basis
- Overall taking care of banquets beverage and there cost
- Responsible for daily cover analysis for the banquets
Steward
Hotel Man Singh Palace Agra
Agra
12.2013 - 03.2014
- Assigned at the coffee shop 117 covers
- Handle the shift & work as shift in charge
- Assigned to hold the station and ascertain guest satisfaction
- Maintaining the record of the stewarding in the restaurant & is responsible for its inventory as well
- Responsible for the linen and CCG inventory
- Making purchase request on daily basis and store pickup
Industrial training
Jay Pee Palace Hotel Agra
Agra
03.2011 - 09.2011
- 22 weeks industrial training in all departments i.e
- F&B Service, Front Office, Food Production and Housekeeping
Education
B.Sc. - Hotel Management
Dr.MPS College of Hotel Management (P.T.U)
09-2012
Skills
- Able to perform in various business situations including solving guest complaints, other work related problems
- Leadership skills are attained through Guest and staff interaction, staff management, and team planning
- A good spirit of competition with other departments and between the team members to perform and achieve outputs
- Practical thinking acquired through the combination of academic education with professional experience in the fields of management, staff relations, and guest service
- Corporate event coordination
- Team member development
Personal Information
- Father's Name: Mr. Roop Singh Selokoti
- Date of Birth: 02/27
- Nationality: Indian
- Religion: Hindu
Skypeid
selakoti.prakash1
Languages
- English
- Hindi
Hobbies and Interests
Shopping with friends
References
References available upon request.
Timeline
Catering & Banquet Manager
Crowne plaza Ahmedabad city center
04.2022 - Current
Asst Manager Food and Beverage
The Lalit Golf And Spa Resort Goa
05.2018 - 03.2021
FnB Supervisor
Radisson Blue
09.2017 - 05.2018
Food and beverage supervisor
Crowne plaza Ahmadabad
11.2016 - 09.2017
Sr.GSA/ banquet captain
Lalit Golf and Spa Resort Goa
04.2014 - 03.2016
Steward
Hotel Man Singh Palace Agra
12.2013 - 03.2014
Industrial training
Jay Pee Palace Hotel Agra
03.2011 - 09.2011
B.Sc. - Hotel Management
Dr.MPS College of Hotel Management (P.T.U)