Hi, I’m
Prakash Singh
Burdwan
Summary
Dynamic Banking Back Office Staff at Indian Overseas Bank, adept at fostering exceptional customer relations and enhancing service delivery. Proven expertise in data entry and recordkeeping, coupled with strong ground level organizational skills, led to improved operational efficiency. Cultivated positive vendor relationships, ensuring timely supply of materials and services.
Work History
Indian Overseas Bank
Banking Back Office Staff
Job overview
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Observed packing operations to verify conformance to specifications.
- Participated in team-building activities to foster teamwork and collaboration.
Education
Burdwan Sri Ramkrishna Saradapith High School Burdwan
Secondary
University Overview
3 rd Division
Railway Vidyapith High SchoolBurdwan
Higher Secondary
University Overview
2015 12th Passed Out with 3rd Division
Skills
- Cleaning and organization
- Visitor reception
- Materials restocking
- Customer relations skills
- Facilities housekeeping
- Data entry
- Recordkeeping expertise
- Sales experience
- Customer support
- Cleaning skills
- Customer service
- Documentation
- Cash handling
Languages
Hindi
Upper intermediate (B2)
Bengali
Bilingual or Proficient (C2)
English
Elementary (A2)
Mobile
6294613913
ps2023mar@gmail.com
Contact @
6294613913
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