Prakash Singh
Quality Assurance - Deputy Manager
Greater Noida west
Summary
Dedicated Quality Assurance Manager with over 9 years of experience in ensuring product quality, improving processes, and implementing quality standards. Skilled in developing and implementing quality control measures, conducting audits, and managing teams to achieve operational excellence. Seeking a challenging role where I can utilize my expertise to drive continuous improvement and exceed quality goals.
Overview
10
10
years of professional experience
4
4
Certifications
1
1
Language
Work History
Area Head- In Process Quality
Aditya Birla Group
09.2025 - Current
- Streamlined the manufacturing process for full-scale production (50 windows per shift).
- Development of various systems and process improvements such as implementation of Line process audit, self/sequential checks, final inspections, one-point lessons, Kaizen culture development, and Poka Yoke for first-time right production.
- Standard Operating Procedure development for window manufacturing process of various SKUs.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Imparted technical training for plant team members and operators for delivering defect-free products.
- Reduction of reorder units by 20% in the last 3 months.
- Defined and implemented cross-plant rules and guidelines with respect to capturing, monitoring, and recording of quality-related process data.
Quality Assurance Manager
Tata Steel
07.2022 - 06.2025
- Pan India Quality Assurance incharge for TATA Pravesh Business
- Spearheaded the implementation and management of quality assurance processes and procedures to conduct quality checks at 9 associated manufacturing vendors.
- Developed framework/SOP for customer complaint handling and resolution for manufacturing defects.
- Conducting Root Cause Analysis of manufacturing defects using DMAIC approach; finding solution, preparing action plan for the Q-issues and keeping track of quality improvements across pan India manufacturers.
- Active involvement in various new product development projects along with production and NPD department.
- Identified and onboarded new vendor for TATA Pravesh business after gauging production capacity, quality product delivery capabilities and conducting process audit.
- Structural Implementation of Quality Assurance Plan by standardizing incoming raw material, establishing operating practices of manufacturers and outgoing product parameters.
- Developed training module for existing and new QA employees to help them understand the detailed manufacturing process.
- Executed various improvement activities to effectively bring down Cost of Poor Quality (COPQ) to ABP level.
- Developed SOP for Quality inspection of finished products for QA employees across pan India.
- Conducted routine process audits and inspections at manufacturing vendors across pan India to pinpoint areas for enhancement and executed corrective action plans to elevate product quality.
- Successfully developed a user-centered Online QC inspection system in collaboration with IT department for doing online QC inspection, online data tracking, quality defect MIS for data analysis.
- Oversaw a team of 8 quality assurance professionals in conducting quality checks, data analysis, Kaizen and reporting to propel continuous improvement initiatives at their respective manufacturing units.
- Responsible for improving quality culture across various manufacturing units by conducting various Quality campaigns, Q-Museums, Quality month celebration, interaction with shop floor employees to enrich quality oriented thinking.
Assistant Manager
LG Electronics
06.2019 - 06.2022
- Line Quality Control (LQC) In-charge for Refrigerator Compressor division.
- Develops working knowledge of all process areas including process flow, operator responsibility, major quality attributes and areas for improvement.
- Identify root cause and instigate permanent corrective actions for product quality issues using DMAIC approach.
- Responsible for implementing In-house 4M change in GQMS system (LG global system) after reviewing change in Material, Method, Machine, Man as per global HQ standards.
- Partner with suppliers’ Quality and Development divisions to improve in-house quality.
- Responsible for Tool Rectification, ECN change verification and validation.
- Responsible for raising “NCR” against observed non-conformities at Process & Final inspection stages.
- Ensure control plans and associated documentation are implemented effectively and maintained.
- Responsible for Quality Improvement, Corrective and preventive action related to Market failures.
- Responsible for Daily Manpower Handling and Optimization
- Implementing product quality improvements by completing root cause analysis leveraging scientific and engineering principles.
- Responsible for reviewing, updating and maintaining LQC tester specifications, Working guides and SOPs to ensure proper quality.
- Heading a team of 14 members responsible for LQC inspection and conducting internal product and process audit.
- Manage all quality-related issues within the manufacturing team including Sub-shop (Motor line and Machine shop)
- Working with production operators, production leaders and other technical support staff in hands-on troubleshooting of technical problems
- Responsible for working with R&D and Manufacturing team for development of different grade new models for various international customers.
- Prepare various product and process reports by collecting, analyzing, and summarizing information and trends in manufacturing and field data.
- Work in close quarter with International Comp divisions to benchmark best practices and provide LGEIL best quality practices.
- Responsible for Inspection efficiency enhancement by implementing ERRC (Eliminate, Reduce, Raise, Create) tool.
Process Quality Engineer
Global Autotech Private Limited
06.2016 - 05.2019
- Conducting Failure analysis for in-house rejections.
- Responsible for the quality of the components being produced in Die casting line and ensure its smooth supply to machine shop.
- Ensuring smooth functioning of in-process inspection as per plan.
- Analysis and resolution of Line defects on daily basis through 7 QCtools.
- Maintaining dimensional values and visual appearance as per customer specifications.
- Making continuous improvement at working area and submission of kaizen as per plan.
- Monitoring and maintaining of 5S at work area and shop floor.
- Responsible for providing training as per operation standards to operators for various casting defects to improve the overall quality ratings.
- Casting rejection punching in SAP, Submission of rejection return note (through SAP) to store. Adequate SAP knowledge.
- Knowledge of various gauges like feeler gauge, height gauge, Vernier caliper, Micrometer, Bore gauge, Radius gauge, Dial caliper, bevel protector, Air gauge, slip gauge, snap gauge, Thickness gauge etc.
- First five parts Setup approval. Making PIR for all running components.
- Compilation of data through pareto analysis, line / bar graphs etc; participating in Quality Review meeting (QRM) to review the overall productivity and quality of higher volume components and implement procedural revisions when deemed necessary.
- Taking counter-measures and making Action plans for high rejection components.
Education
B.Tech Mechanical & Automation + M.Tech Automobile (Dual) - Mechanical Engineering
Amity School of Engineering And Technology
Noida, Uttar Pradesh06-2015
AISSCE (XII Board) - Science
Shree Vallabh Ashram School
Pardi, Gujarat06-2010
X - Boards - Science
Shree Vallabh Ashram School
Pardi, Gujarat06-2008
Skills
DMAIC
7QC Tools
Root cause Analysis
Software Proficiency (Advanced Microsoft Excel, Powerpoint, CREO Parametric, GMES, Minitab)
Fool Proofing
New Part Development (NPD Projects)
Kaizen
Process Quality Improvement
Statistical Process Control
Presentation skills
Quality Control & Assurance
Manpower Management
Accomplishments
- Successfully brought down the quality rejection level across pan India manufacturers from 3.3% (FY22) to 0.35% (FY23)
- Increased the QC coverage from 28% (FY22) to 91% (FY23) thru hiring of new QC inspectors, preparing of training modules.
- Successfully developed a user-centered Online QC inspection system in collaboration with IT department for doing online QC inspection, online data tracking, quality defect MIS for data analysis.
- Identified and onboarded new vendor for TATA Pravesh business after gauging production capacity, quality product delivery capabilities and conducting process audit.
- Successfully lead a team comprising 5 inter-department members to complete LQC NDF(OK component NG judgment) task. (2.5% → 0.8% reduction)
- Successfully implemented LQIS (Smart Line Audit system) to strengthen In-house Line audit (Digital Audit) with support of IT division.
- Received 'A' grade in HQ ILQ Quality Audit in year 2020.(External Auditor visit)
- Successful completion of Inspector Efficiency Enhancement task by implementing ERRC (Eliminate, Reduce, Raise, Create) tool.
- 1st Award for Stage Wise Process Loss Improvement task, improving Process NVA : 20% , ST : 2%, Line Stop : 20% & Defect rate : 20% In H2'20. (Task member)
- Responsible for 2 MP Reduction in Comp LQC dept. as per HQ guidelines in a calendar year thru time study & Sub shop Patrol Audit sheet merging
- Completed quality circle for blowhole defect rejection in EMB YE3K10 (Maruti).
- Received Second Prize for Kaizen submission in 2018 Q3 and Q4 at Global Autotech.
- Third place finish at LG India Quiz competition.
- Best Employee of the month in Feb'20 at LG Electronics.
- Captain of Department Football team in Amity University.
- Platoon 5 Commander of 163rd Military Training Camp held at Amity Indian Military College.
- Completed design certification course for CREO Parametrics 2.0 from Multisoft system.
Certification
CREO Parametrics
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Area Head- In Process Quality
Aditya Birla Group
09.2025 - Current
Quality Assurance Manager
Tata Steel
07.2022 - 06.2025
BSI Auditor
04-2021
Assistant Manager
LG Electronics
06.2019 - 06.2022
Process Quality Engineer
Global Autotech Private Limited
06.2016 - 05.2019
CREO Parametrics
06-2015
First Place-Inter University football tournament
12-2012
First Place-Annual College Sports meet (Sangathan)
08-2011
B.Tech Mechanical & Automation + M.Tech Automobile (Dual) - Mechanical Engineering
Amity School of Engineering And Technology
AISSCE (XII Board) - Science
Shree Vallabh Ashram School
X - Boards - Science
Shree Vallabh Ashram School