Experienced Cloud Engineer with over 8 years of expertise managing cloud infrastructure for B2B and enterprise products across AWS and Azure platforms. Proven ability to provide Level 3 support, automate infrastructure with Terraform, and ensure high availability, cost-efficiency, and security. Skilled in automating deployments, scripting infrastructure workflows, cloud monitoring, disaster recovery planning, and supporting high-availability production workloads within managed services environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cloud Engineer
CGS India Pvt Ltd
10.2018 - Current
Cloud Architecture & Engineering
Designed, built, and maintained scalable AWS infrastructure for high-traffic applications, ensuring optimal performance, availability, and cost efficiency.
Designed and implemented secure Azure Virtual Networks (VNets), Subnets, NSGs, and Route Tables to enable scalable and segmented network architectures.
Configured Azure Firewall, Application Gateway (WAF), and Load Balancers for traffic filtering, SSL termination, and high availability.
Deployed and managed site-to-site VPN and ExpressRoute for hybrid cloud connectivity between on-premises and Azure.
Cloud Infrastructure Management
Implemented and managed compliance tools, including eDiscovery and retention policies, to ensure regulatory compliance within cloud environments.
Supported and trained end-users on Office 365 applications and services, enhancing productivity and user adoption through tailored training sessions and documentation.
Conducted remote support and troubleshooting for on-site engineers, ensuring timely resolution of technical issues related to cloud infrastructure.
Cloud Integration & Optimization
Collaborated with IT teams to seamlessly integrate Office 365 with third-party applications, optimizing workflows and improving service delivery.
Automated workflows and streamlined operations by utilizing Microsoft Power Automate, Power Apps, and PowerShell scripts.
Designed and implemented custom cloud solutions to integrate AWS and Azure environments, optimizing overall cloud performance.
Cloud Security & Monitoring
Monitored security logs and responded promptly to alerts, mitigating potential threats to cloud-based infrastructure.
Implemented AWS security concepts including WAF, Firewall, VPC, security groups, IAM access, and cloud trial management to enhance system security.
Configured and maintained Azure security features such as NSG, Firewall, Azure Cloud Security, and Azure AD to ensure robust cloud protection.
Cloud Support & Troubleshooting
Provided timely support for escalated user tickets, proactively addressing cloud service issues and ensuring minimal downtime.
Monitored server availability and performance, identifying trends and implementing improvements to ensure optimal system uptime.
Delivered consistent cloud storage support and troubleshooting for AWS and Azure environments, ensuring effective management of cloud resources.
Cloud Asset & Resource Management
Regularly updated cloud assets and monitored new installations across the network to ensure accurate tracking of cloud resources.
Created and maintained comprehensive cloud inventory management systems, tracking service usage to optimize cost efficiency and resource allocation.
Coordinated and supported internal audits to ensure compliance with cloud service standards and maintain updated audit reports.
Administered cloud backup and restore operations, ensuring data integrity and availability according to company backup plans.
Handled cloud storage and encryption concepts, ensuring data security and confidentiality across all cloud-based systems.
Training & Development
Participated in webinars and training sessions to stay up to date with the latest cloud technologies and enhance technical expertise.
Led internal workshops to share knowledge and improve team capabilities in cloud infrastructure management and security best practices.
Cloud Associate Engineer
Techclyde Services Pvt Ltd
07.2016 - 09.2018
Designed and configured Azure VNets, subnets, DNS, routing policies, and backups.
Maintained Windows servers, AD users and credentials, and IAM accounts in AWS.
Managed Docker components and created Docker images for application containers.
AWS Service Optimization: Managed AWS EC2 instances, Auto Scaling Groups, S3 buckets, RDS databases, and VPCs, ensuring high availability and scalability while meeting cost optimization goals. Regularly fine-tuned resource allocation based on performance and cost considerations, achieving a 25% reduction in monthly AWS costs.
Global Deployments & Multi-Region Setup: Led the setup of multi-region AWS infrastructure for applications with high availability and disaster recovery requirements, utilizing Route 53 for DNS routing and replicating RDS databases across multiple regions for enhanced fault tolerance.
Key Achievements:
Automated WAR build and deployment to AWS using CodeBuild + CodeDeploy.
Built CI/CD pipeline that reduced deployment time from 45 mins to
Introduced Terraform module library, improving team onboarding speed and reducing config errors by 30%.