Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Prakash Kumar Singh ACP®PMP®

Prakash Kumar Singh ACP®PMP®

Project Manager
Noida

Summary

Experienced Project/Program Manager with 16+Years of rich experience and top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in Cloud, IT Infrastructure planning and deployment.

Overview

16
16
years of professional experience
5
5
Certification

Work History

Sr. Project Lead

Infinite COmputer Solution
09.2021 - 03.2023
  • Infinite computer solutions, NOIDA
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
  • Met with manager weekly to provide detailed project report and milestone updates
  • Partnered with project team members to identify and quickly address problems
  • Updated customers and senior leaders on progress and roadblocks
  • Reduced risk and coordinated project specifications to meet safety and federal compliance
  • Led team of engineers in providing design and engineering solutions to various clients and market sectors
  • Met with manager weekly to provide detailed project report and milestone updates
  • Partnered with project team members to identify and quickly address problems
  • Reduced risk and coordinated project specifications to meet safety and federal compliance
  • Maintained open communication by presenting regular updates on project status to customers
  • Produced quality standards, checklists, report templates, and processes
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.

NOC Lead

PAN Asia Towers
10.2019 - 05.2021
  • Yangoon
  • End-to-End Operation management from NOC Point of view(Monitoring, Tracking vendors, Incident Managements)
  • Handling team of 8 NOC engineers with large team of vendors for smooth service delivery and operational Uptime to customers
  • Supporting the end-to-end daily operations of DC customers for Network devices including both proactive and reactive management; planning & managing systems initiatives with IT and customer teams
  • Establishing & maintaining technical standards & security policies
  • Administering Service Level Management, Incident Management, Service Request Management, Change Management and Problem Management for entire portfolio/span of control
  • Prepare change request and proposals
  • Supervising development of new server room, network infrastructure, communication technology and presentation rooms Partnering with development teams to ensure meaningful metrics are fed into system for centralized reporting
  • Leading the design and documentation of infrastructure processes, procedures and standards along with the maintenance and preparation of system & software documentation
  • Monitoring communication between L1 and L2 teams and observing resolution to escalations within given Service Level Agreements (SLAs)
  • Scheduling architectural meetings to review different environments within organization along
  • Transforming IT Service delivery operations for quick Turnaround Times (TAT) by creating Job Aid documentation for client service engineers and system administrators
  • Implementing Problem Management initiatives for valid and improved Root Cause Analysis (RCA) review
  • Manage delivery of projects outputs
  • Identify &manage risks and issues
  • Manage & document Operation & progress
  • Manage the operational budget, quality & implementation Categorizing the Root Cause Analysis (RCA) findings with the fix type, such as Improving Infrastructure, Software Patch/Version, Hardware Requirement, and so on.

Deputy Manager

Reliance Jio Infocomm Ltd
06.2016 - 10.2019
  • As, Network/CMM team State L2 Engg (Networks), Network/CMM team State L2 Engg (Networks)
  • Significant Highlights:
  • Acted as the Network lead support and team management for maintenance of more than 900 Network Elements (routers, Switches),200 Wi-fi,36 Small cells sites with Network part under operations Maintained the uptime of CMP from Network point of View (L2 support for KPI, CQI)
  • Operation and Maintenance of Datacentre (AG2,AG1), Planning of schedule PM, Power optimization and Cost management planning with transmission and security compliance.Acted as the technical support and team management for maintenance of more than 900 Enode sites with Network part under operations
  • Provided L2 support for L1 in RF Optimization under different KPIs (SSR, HOSR, VDR) and conducted the analysis in HW and alarms through Citrix LSMR and X-shell
  • Maintained the network availability and troubleshooting of Enode and maintaining the KPI and analysis of Quality degradation Service delivery and troubleshoot for wi-fi and small cell site with ATP process from deployment Successfully managed a team of 10 Engineer
  • Datacenter upgradation planning and liasioning with team
  • Responsible for Maintaining Network KPI as per standard parameters and optimization using Putty, Xshell.

RAN Lead

Innovis telecom Services Pvt. Ltd
09.2014 - 06.2016
  • L2 Support, Oredoo Project
  • Significant Highlights:
  • Administered the 2nd level support and managed Yangon region (Rest of Yangon, PAN Myanmar and Yangon) Minimized outages and met the expectation of customer and improvement KPI and quality of network
  • Provided the technical support and team management for maintenance of more than 600 sites with Active, transmission and Passive part
  • Optimized cost and resources for operation including the SLA management, Resource management, for smooth operations

Field Support Engg

Indus Towers Ltd
07.2014 - 09.2014
  • GSM 2G/3G Infra operation of various operators in UP=W Circle

BSS FLM Engineer

Intravo Technologies for Nokia Siemens Networks Pvt. Ltd
04.2009 - 06.2014
  • Firozabad
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions
  • Developed and implemented procedures for preventive maintenance

Project Coordinator

Niscom Teleinfra Pvt. Ltd, Vodafone
12.2008 - 04.2009
  • Nokia, Jammu
  • Coordinated the Project for Vodafone under Nokia Simens network
  • Completed the Project within Timeline and sign off WCC.

Project Engineer

Magadh Technocrats
04.2008 - 12.2008
  • Maintained records for each project and engineering discipline.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
  • Identified technical risks within managed projects.

Education

MBA - HR

Sikkim Manipal University (DL)

B. Tech - Computer Science & Engg

IACR College of Engineering, BPUT

Skills

  • Project Management/Program management
  • Datacenter Deployment /Migration/Cloud
  • Cloud Infrastructure Deployment
  • Network Deployment & Operations
  • Technical process improvement
  • Virtual Workforce Management
  • IT staff leadership
  • Technology planning
  • Strategic planning
  • Cost Control
  • Agile Methodologies
  • Openstack
  • Kubernetes

Certification

  • ACP®, PMI - 2023
  • PMP®, PMI, 2020-2026
  • PSM1 ,SA, 2022
  • Six Sigma GB, PDCP, 2021
  • Nokia Container Service L3, Nokia, 2022
  • Six Sigma WB,2020

Additional Information

  • Received Lodestar Award for Q2 23 from infinite Computer Solution for exception work done in Project delivery and Revenue increase.
  • Received Spark Award for Q3 22 from infinite Computer Solution for exception work done in Project delivery and Revenue increase.

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Timeline

Sr. Project Lead

Infinite COmputer Solution
09.2021 - 03.2023

NOC Lead

PAN Asia Towers
10.2019 - 05.2021

Deputy Manager

Reliance Jio Infocomm Ltd
06.2016 - 10.2019

RAN Lead

Innovis telecom Services Pvt. Ltd
09.2014 - 06.2016

Field Support Engg

Indus Towers Ltd
07.2014 - 09.2014

BSS FLM Engineer

Intravo Technologies for Nokia Siemens Networks Pvt. Ltd
04.2009 - 06.2014

Project Coordinator

Niscom Teleinfra Pvt. Ltd, Vodafone
12.2008 - 04.2009

Project Engineer

Magadh Technocrats
04.2008 - 12.2008

MBA - HR

Sikkim Manipal University (DL)

B. Tech - Computer Science & Engg

IACR College of Engineering, BPUT

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Prakash Kumar Singh ACP®PMP®Project Manager