PRAKASH R MIRCHANDANI

• Key Result Areas:
• Administering Pan India Approvals for company.
• Provided strong leadership to enhance team productivity and morale.
• Helping in sales and marketing plans to increase market share in steel business
• Doing liasioning activities for Approval process
• Building & maintaining relations with departmental heads and General Manager Persons at Sites for Approvals
• Highlight:
• Got Approvals in NHAI, MP Housing, MP PWD, Rajasthan Housing,MHADA, Maharashtra Housing Board, Gujarat Housing Board, Jaipur Development Authority, Surat Municipal Corporation, SUDCO , Megha Engineering sites , various source approval in sites .

• Selling of High Grade Steel plates for Equipment and Construction companies.
• Managed budget implementations, schedules, and contract negotiations.
• Enforced quality assurance protocols to deliver ideal customer experiences.
• Collection of cash and Statutory Forms .
• Resolved problems promptly to elevate customer approval.
• Developed and implemented policies and procedures to improve customer service and satisfaction.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Key Result Areas:

• Administering pre-tendering activities; generating new enquiries from different segments like railways, earthmoverequipment manufacturers, mining equipment manufacturers & power sectors
• Leading commercial activities Like payment collection, reducing sales tax liability & debtors Conducting analysis of market and competition to develop appropriate presentations & pre-qualifications for the tendering process for entire western region based at Baroda Supervising entire gamut of operations from order generation, manufacturing, supply, installation and commissioning operations within the agreed time schedule
• Establishing sales and marketing plans to increase market share in steel parts business Sharing competitive feedback on market needs, price trends & competitor product information; tracking marketshare movements for fine tuning of marketing strategy Implementing competitive strategies for generating sales, developing & expanding market share towards the achievement of revenue & profitability targets
• Managing profit centre operations with a view to achieve business growth objectives (sales volume & market share)
• Organising promotional campaigns / technical presentations for new product development; focussing on brandestablishment and the market penetration
• Formulating & implementing strategies / policies and reaching out to the unexplored market segments / customer groups for business expansion Negotiating contracts / agreements and ensuring maximum customer satisfaction by providing pre/post technical assistance and achieving delivery and quality norms Providing commercial and contractual expertise at each stage of a project including techno-commercial negotiations and preparation & finalisation of contract documents
• Building & maintaining relations with clients, generating business from the existing accounts, achieving profitability and increased sales growth
• Tracking & monitoring quotations by win/lost analysis and feedback of quotations to management
• Highlight:
• Successfully manager operations and key accounts of global customers such as ABB, Bombardier, Areva, Thermax Ltd., BHEL, Putzmeister & Alstom Transport Ltd.
• Executive (Sales) at Crompton Greaves Limited
• Resolved problems promptly to elevate customer approval.

Highlights:

• Administered Western Region at Mumbai & Baroda
• Played a key role in booking over 650 orders and managing M.S.E.T.C.L. operations, GETCO operations, industries,OEMs & contractors

• Adjusted machine settings to maximize performance and equipment longevity.
• Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
• Investigated and corrected mechanical problems with machinery.
• Diagnosed and resolved machine operation variations and equipment problems.
• Organized and directed maintenance shutdowns and startups.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Cleaned and lubricated parts to keep equipment operating at peak performance.
• Dismantled defective machines and equipment and installed new or repaired parts.
• Performed troubleshooting and repair for complex electrical equipment.
• Developed preventive maintenance schedules to minimize downtime and optimize performance.
• Documented maintenance activities and confirmed compliance with relevant regulations.
• Trained and supervised staff on equipment maintenance and safety procedures.
• Resolved customer complaints in prompt, polite and professional approach.
• Reported issues to property manager so effective resolutions could be put into place.
• Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.

Highlight:

• Conducted inspection of RITES and renowned third party agencies effectively & circuit breaker orders were of export customers

Highlight:

• Independently managed sites of various private and government entities