Trainee - Business Analyst
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Translated user needs into actionable items that could be addressed by IT teams.
- Analyzed existing systems and processes to identify areas of improvement.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.