Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Prakhar Bansal

Instructional Designer
Gurugram

Summary

A self-motivated and detail-oriented Instructional Designer - eLearning developer with 7 plus years of extensive experience in content optimization, trainings content development and E-Learning designing's. Demonstrated storyboarding and communication skills with a proven track record of performing well under pressure and meeting deadlines. Team leader of 20+ members including IDs, writers, graphic designers, and videographers.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
2
2
Languages

Work History

Senior Analyst (Instructional Designer)

Walmart Global Tech India
4 2024 - Current
  • Develops training content for end users and creates/testing training scenarios in live environments.
  • Builds relationships and partnerships with key stakeholders, identifies business needs, and implements solutions.
  • Assists in analyzing training requests, identifying skill gaps, and developing training curricula aligned with operational key performance indicators.

Assistant Manager (Instructional Designer)

CARS24
2 2023 - 4 2024
  • Led a team consisting of 1 junior Instructional Designer and 2 media developers, providing guidance and mentorship in instructional design methodologies and best practices (such as storyboarding, AI tools usage, e-learning lifecycle, LMS utilization, etc.).
  • Developed role-based training content for various departments, ensuring alignment with organizational objectives through Virtual Instructor-Led Training (VILT), Rise modules, and gamified content.
  • Conducted KRA (Key Result Area) skillset mapping for all teams to identify training needs and gaps, cultivating a culture of continuous learning.
  • Established and maintained a centralized content repository, implementing version control to facilitate efficient content retrieval and updates.
  • Collaborated closely with stakeholders to understand content requirements and developed targeted learning materials.
  • Reported directly to the business head.

Learning And Development Specialist

Thiess
4 2022 - 2 2023
  • Identified performance, skills, and knowledge gaps within a targeted audience and developed, selected, or recommended learning experiences to address these gaps.
  • Collaborated with subject matter experts to determine training needs of the target audience, establish instructional objectives, and develop content aligned with these goals.
  • Managed end-to-end projects to create necessary e-learning modules, ensuring comprehensive oversight from conception to delivery.

Senior E-learning Developer

Rayden Interactive
12.2021 - 04.2022
  • Aligned, designed, and tracked internal and external e-learning programs to achieve business and learning objectives.
  • Collaborated with Client Services to produce videos integrated into custom SCORM courses for strategic clients.
  • Worked with the Product Management team and Marketing to create educational videos for new user onboarding and product releases.
  • Managed course materials in Skilljar LMS (Learning Management System).
  • Maintained extensive product and integration knowledge.
  • Supported the organization in special projects as required.

Instructional Designer - eLearning Developer

Optum
08.2021 - 12.2021
  • Conducted task analysis research to identify the specific knowledge, skills, and behaviors needed to achieve desired performance levels.
  • Developed learning objectives and courses using the latest instructional design software.
  • Developed project plans for design and development phases.
  • Applied principles of adult learning and training best practices to create effective and innovative training design solutions.
  • Assessed and interpreted customer needs and requirements.
  • Identified solutions for non-standard requests and problems.

E-learning Developer (Content Manager)

Samsung India
10.2018 - 08.2021
  • Managed help content from initial inquiry ("How can I help you today?") to resolution ("Thanks for contacting us").
  • Developed e-learning courses utilizing tools such as Articulate 360, Adobe Premiere Pro, and Captivate for interactive videos, quizzes, knowledge banks, and tests to assess resource knowledge.
  • Analyzed and developed content for all support channels to enhance customer satisfaction, including call scripts, YouTube video topics, email scripts, and more.
  • Contributed to process innovation within the Samsung Call Center Team.

Content Manager

Insist Post
07.2016 - 09.2018
  • Worked as a team leader and chief editor for a team of senior journalists producing creative viral content over the Internet.
  • Conducted day-to-day Google Analytics tracking to monitor website performance.
  • Managed various digital platforms and social media pages to grow the audience.
  • Led team management activities including hiring new talent, training freshers, and fostering team building initiatives.

Education

MBA - Marketing

Sikkim Manipal University - Distance Education
Sikkim

Bachelor's of Mass Communication - Mass Communication/Media Studies

IIMT ENGINEERING COLLEGE, MEERUT
08.2014 - 05.2017

Skills

Instructional Designing & Storyboarding

E-Learning Development (Vyond, Camtasia, Articulate, Canva, etc)

Team Management

Project Management

ILTs

Interactive PDF

Camtasia

LMS

SAP Implementation

Websites

Certification

How to Research and Write Using Generative AI Tools

Timeline

How to Research and Write Using Generative AI Tools
05-2023
Storytelling for Designers
04-2023
Certified Instructional Designer Specialist (CIDS)
11-2022

Senior E-learning Developer

Rayden Interactive
12.2021 - 04.2022

Instructional Designer - eLearning Developer

Optum
08.2021 - 12.2021
The Complete Digital Marketing Guide - 18 Courses in 1
06-2021
Articulate Storyline 360 Training
06-2021

E-learning Developer (Content Manager)

Samsung India
10.2018 - 08.2021

Content Manager

Insist Post
07.2016 - 09.2018

Bachelor's of Mass Communication - Mass Communication/Media Studies

IIMT ENGINEERING COLLEGE, MEERUT
08.2014 - 05.2017

Senior Analyst (Instructional Designer)

Walmart Global Tech India
4 2024 - Current

Assistant Manager (Instructional Designer)

CARS24
2 2023 - 4 2024

Learning And Development Specialist

Thiess
4 2022 - 2 2023

MBA - Marketing

Sikkim Manipal University - Distance Education

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Prakhar BansalInstructional Designer