Over 15 years of experience in banking financial services across multiple domains as a business analyst, project manager, change manager, product owner, scrum master, regulatory reporting, and lending.
Expertise in managing all lifecycle stages for a product, from ideation to delivery, ensuring that deliverables are understood, releases are delivered on time, and users are engaged.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Product Owner– Federal Deposit Insurance Corp.
Wells Fargo International Solutions Pvt. Ltd
Bangalore
05.2023 - Current
Leading as the Product Owner for the India desk for the Federal Deposit Insurance Corporation (FDIC) Rule 370.
Worked alongside the U.S. Business partners to determine and implement solutions that fulfill FDIC 370 requirements.
Maintain accurate BRD and Visio diagrams reflecting updated processes.
Conducted requirement gathering and analysis for multiple applications that provide data to the FDIC Central Engine for insurance calculations.
Perform root cause analysis, and make recommendations for addressing identified deficiencies or improvements to business compliance.
Managed and prioritized the product backlog to deliver maximum value while aligning with stakeholder expectations for critical business needs.
Performed impact analysis on Loan IQ when introducing new functionality or making changes to existing business processes and workflows.
Project Manager-Assets
YES Bank
Mumbai
02.2023 - 05.2023
Participated in forming the roadmap for operations transformation.
Led cross-functional teams in the implementation of Sales Force across corporate banking.
Partnered with business stakeholders to ensure the seamless implementation of a new mobile banking application.
Product Owner- Digital Lending Product
Axis Bank
Mumbai
04.2021 - 01.2023
Leading the implementation of a digital lending platform using Perfios for new and existing customers.
Refined the customer journey using innovative testing methods, personalized solutions, and automation in both digital/traditional channels.
Ensured product compliance with regulatory standards and industry best practices.
Developed a control framework and change management process for strategic alliances, incorporating a monthly health rating system for channel partners.
Program Manager-Lending & Financing
Mahindra & Mahindra
Mumbai
02.2016 - 04.2021
Lead the implementation of supply chain finance automation tools and platforms to streamline financial operations.
Partner with technology teams to design and deploy automated workflows, ensuring integration with ERP systems (e.g., SAP HANA).
Develop real-time dashboards and reports in SAP to track bank guarantees, credit utilization, and billing performance.
Conducted user workshops on the automated bank guarantee process and associated SAP functionalities.
Product Manager-Corporate Banking
HDFC Bank
Mumbai
06.2014 - 01.2016
Collaborate with technology, design, and operations teams to build and launch new digital banking products like IFMS( Inventory funding management system)
Develop innovative products and services, such as cash management, trade finance, payments, and lending solutions, tailored to the corporate banking sector and MSME customers.
Drive the digitization of existing corporate banking products and services to improve efficiency and scalability for corporate customers.
.
Business Analyst-BSG-Commerical Banking
Kotak Mahindra Bank
Mumbai
06.2008 - 06.2014
Analyze existing commercial banking processes (e.g., loan origination, credit assessment, cash management, and trade finance) to identify inefficiencies and automation opportunities.
Create detailed documentation, including process maps, functional specifications, and user stories for collections platforms like POS (point of sale terminals).
Partnered with project managers during the SDLC process, from vendor selection, project execution, artifact review, and deployment.
Education
MBA - Marketing & Banking
ICFAI
Bangalore
01.2008
Bachelor of Science -
H.H.A
Ahmedabad
01.2005
Skills
MS Office Suite (Word, Excel, PowerPoint, MS Project)
JIRA
MS Visio
Confluence
SAP HANA
UML
Digital Product Tech Stack Expertise(Loan IQ,NCino, Saleforce)
Accomplishments
Recognized as the best performer for Q2 and Q3 in regulatory operations at Wells Fargo for exceptional efficiency and compliance
Received appreciation from U.S. Business partners for the delivery of key items during the regulatory audit of the FDIC in 2024
Conferred with the Excelerator Award from the CEO of M&M Auto Division for dealer equity upliftment and increasing operational efficacy
Certification
Business Analysis
Project Management
Process Engineering
Techno-Functional SME
Change Management
Product Implementation
Domain Skills
Corporate Banking
Regulatory Change
Compliance
Lending & Collateral Management
Supply Chain Finance
Certification
Advanced Programme in FinTech and Financial Blockchain- IIM Calcutta-2020
Senior Control Management Specialist at Wells Fargo International Solutions Pvt LtdSenior Control Management Specialist at Wells Fargo International Solutions Pvt Ltd