Detail-oriented Operations and Administrative professional with 4+ years of experience in manufacturing and distribution operations. Currently working as an Operations Manager, handling production planning, inventory control, dispatch, and dealer coordination to ensure smooth workflow and timely delivery. Skilled in invoicing, CRM handling, data management, billing processes, and client coordination, with a strong focus on workflow optimization, SLA management, and issue resolution. Proficient in spreadsheet management, documentation, and reporting systems to support accurate record-keeping and decision-making. Possesses working knowledge of policy research and analysis. Strong communication skills with the ability to manage multiple tasks efficiently in remote and fast-paced environments.
Hi, I’m
Prakhar Mishra
Kanpur
Summary
Overview
5
years of professional experience
4
Certification
Work History
Shri Balaji Machinary
Operations Manager
04.2025 - Current
Job overview
- Managed end-to-end plant operations including production planning, inventory control, and dispatch to ensure smooth workflow.
- Coordinated with procurement, production, and logistics teams to maintain timely availability of raw materials and on-time delivery of finished goods.
- Maintained operational records, reports, and documentation for performance tracking and decision-making.
- Monitored daily production output, quality standards, and operational efficiency to meet business targets.
- Implemented process improvements to reduce delays, optimize resources, and enhance overall productivity.
Super Gentech Pvt Ltd
Dealer Manager
01.2021 - 04.2025
Job overview
- Managed end-to-end operations including dealer coordination, logistics, invoicing, and service processes to ensure smooth business functioning.
- Streamlined operational workflows and improved efficiency by maintaining accurate records, monitoring performance, and ensuring timely product delivery.
- Coordinated with multiple stakeholders (dealers, internal teams, and clients) to resolve issues and maintain operational continuity.
- Handled invoicing, warranty claims, and maintained service portals for smooth operations.
- Coordinated with internal teams and dealers to ensure timely product delivery and effective issue resolution.
Skills
Administrative Support & Office Operations
Invoice & Billing Management
CRM and ERP System Handling
Workflow Optimization
Data Entry & Record Keeping
Spreadsheet Management (Excel & Google Sheets)
Basic Bookkeeping & Financial Record Tracking
Email & Client Communication
Reporting & Data Analysis
Calendar & Task Coordination
Certification
- Course on Computer Concepts(CCC)
- Android
- PHP
- Public Policy and Governance Internship and Advanced Certification (6-Month Equivalent Diploma)
Personal Information
Personal Information
Title: Operations ManagerEducation
Jagran College Of Arts, Science And Commerce
Bachelor Of Computer Application from Computer Applications
University Overview
Jai Narayan Vidya Mandir Inter College
Intermediate from Science
University Overview
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
₹40000/yr - ₹200000/yrLanguages
Hindi
Advanced (C1)
English
Advanced (C1)
Interests
Gaming
Music
Quote
Everything happens for a reason, whether it's something you're excited about or not. It's all for a purpose in the big picture. Enjoy the process knowing it will be used to make you stronger in the long run. Sometimes certain events are necessary in order for a grander opportunity to cross our paths
Accomplishments
Accomplishments
- Supervised team of 10 staff members.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Tools & Technologies
Tools & Technologies
· Microsoft Office Suite
· Google Sheets
· CRM System
· ERP System (AntMyERP, MS Dynamics 365)
· Invoicing & Billing Tools (GoGST)
Timeline
Operations Manager
Shri Balaji Machinary
04.2025 - Current
Dealer Manager
Super Gentech Pvt Ltd
01.2021 - 04.2025
Jagran College Of Arts, Science And Commerce
Bachelor Of Computer Application from Computer Applications
Jai Narayan Vidya Mandir Inter College
Intermediate from Science