Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Timeline
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Prakhar Sharma

Gurugram

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Junior Associate

Silver Skills Pvt Ltd.
Gurugram
01.2023 - Current
  • Processing transactions with proper payment calculation that includes the benefit amount and the patient responsibility.
  • Taking regular follow up from the client regarding the process updates
  • Proper auditing and reviewing of high dollar payments above $100k.
  • Developed and implemented customer service protocols to ensure effective communication with clients.
  • Worked in UK/US along with different time zones.
  • Ensure accurate and timely delivery of payment processing services.
  • Read and analyzed different vendor contracts to ensure correct payments to the vendor.
  • Maintained accurate records of all transactions processed.
  • Provided customer service support for inquiries regarding transactions, fees.
  • Performed quality assurance checks to verify accuracy of transactions before posting them to customers' accounts.

Analyst (Transaction Processing)

Concentrix
Gurugram
10.2021 - 11.2022
  • Identifying Type system errors and applying established company policies and procedures to resolve issues.
  • Provided recommendations based on data analysis results.
  • Analyzed large datasets using statistical methods and software programs.
  • There is a high financial risk involved in prompt and accurate payments processing. Reviewed payments thoroughly to ensure correct payment and accuracy.
  • Documented procedures for performing tasks such as data collection and manipulation.
  • Processed payments and deposits in a timely manner.
  • Maintained and audited accurate records of all transactions processed.
  • Working in US shift along with different time zones to support and co-ordinate with clients .

Education

B.COM - Accounting

Mahatma Gandhi Kashi Vidyapith, Varanasi
01.2021

12th - Accounting and Business Management

St.johns School
Varanasi
01.2018

10th - Business Economics

St.johns School
Varanasi,India
01.2016

Skills

  • Financial Transactions
  • MS-Excel
  • Power-point
  • Word
  • Knowledge of Internet applications
  • Financial reconciliations
  • Document Preparation
  • Decision-Making
  • Customer interaction
  • Business strategies

Personal Information

  • Father's Name: Girish Sharma
  • Date of Birth: 07/13/99
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Bachelor

Languages

  • English
  • Hindi

Hobbies and Interests

Playing basketball, Reading books, Listening podcasts

Timeline

Junior Associate

Silver Skills Pvt Ltd.
01.2023 - Current

Analyst (Transaction Processing)

Concentrix
10.2021 - 11.2022

B.COM - Accounting

Mahatma Gandhi Kashi Vidyapith, Varanasi

12th - Accounting and Business Management

St.johns School

10th - Business Economics

St.johns School

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Prakhar Sharma