Summary
Overview
Work History
Education
Skills
Timeline
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Prakhar Sharma

New Delhi

Summary

CCNA-certified Network Engineer with 3.7 years of experience in Layer 2/3 networking, specializing in Cisco and Juniper environments. Skilled in OSPF, BGP, EIGRP, VLANs, STP, and VPNs (IPSec/SSL). Proficient in configuring Cisco routers, switches and Checkpoint, Juniper and Palo Alto Firewalls. Skilled in resolving incidents (P1/MIM), ensuring SLA compliance, and using tools like SolarWinds, Cisco Prime, and ServiceNow.

Overview

4
4
years of professional experience

Work History

Network Engineer

Tech Mahindra
11.2024 - Current
  • Resolve network incidents and problems across routing, switching, WLAN, and Juniper firewalls.
  • Handle P1 and MIM cases with a rapid turnaround, ensuring minimal business disruption.
  • Coordinate with OEM vendors (Cisco, Juniper) for issue resolution and permanent fixes.
  • Perform regular capacity and change management activities in line with ITIL best practices.
  • Monitor network health using SolarWinds to detect bandwidth issues, latency, and packet loss proactively.
  • Collaborate with cross-functional IT teams (server, security, cloud) to troubleshoot escalated tickets efficiently.
  • Generate network performance reports, and share insights with stakeholders for strategic decisions.

Associate Network Engineer

Unlinked Technologies
09.2021 - 11.2024
  • Designed and implemented WLAN and LAN for IIT Jodhpur.
  • Conducted regular network assessments and troubleshooting, reducing downtime by 95% through proactive monitoring and maintenance.
  • Supported and maintained local and wide area networks (LAN/WAN), ensuring 99.9% uptime and reliability for 500 users.
  • Collaborated with IT teams to integrate cloud services, optimizing resource allocation and cost efficiency.

Education

MASTERS OF TECHNOLOGY -

AMITY UNIVERSITY
Noida
06.2019

BACHELORS OF TEHCNOLOGY -

CHRIST UNIVERSITY
Bangalore
06.2016

Skills

  • Networking Protocols: BGP, OSPF, EIGRP, TCP/IP, MPLS, VLANs, STP
  • Technologies: Juniper, Palo Alto, Checkpoint Firewalls, Cisco ACI, WLAN, DHCP, DNS, IPAM
  • Monitoring & Ticketing Tools: SolarWinds, Cisco DNAC, Salesforce, ServiceNow, Jira, BMC
  • Security & Load Balancing: Palo Alto, F5 LTM, NetScaler, VMware AVI
  • Other Tools: Traceroute, Ping, Show Commands, Network Analyzer Tools

Timeline

Network Engineer

Tech Mahindra
11.2024 - Current

Associate Network Engineer

Unlinked Technologies
09.2021 - 11.2024

MASTERS OF TECHNOLOGY -

AMITY UNIVERSITY

BACHELORS OF TEHCNOLOGY -

CHRIST UNIVERSITY

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Prakhar Sharma