Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Language
Work History
Associate
Silver Skills Pvt Ltd.
01.2023 - Current
Processing transactions with proper payment calculation that includes the benefit amount and contracted payment.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Our job was to issue an invoice or billing statement for each payment due to a company, track incoming cash flow, and report late transactions.
We ensure that company received payments for goods and services, and records the transactions accordingly.
Secured revenue by verifying and posting receipts, and resolving any discrepancies.
Worked in UK/US along with different time zones.
Read and analyzed different vendor contracts to ensure correct payments to the vendor.
Developed and implemented strategies to increase customer satisfaction and engagement.
Maintained accurate records of all transactions processed.
Provided customer service support for inquiries regarding transactions, fees.
Performed quality assurance checks to verify accuracy of transactions before posting them to customers' accounts.
Associate(Transaction Processing)
Concentrix
10.2021 - 11.2022
Identifying Type system errors and applying established company policies and procedures to resolve issues.
Provide recommendations based on data analysis results.
Analyze large datasets using statistical methods and software programs.
Monitored compliance with applicable regulations governing financial transactions.
Generated reports to track daily transactions and prepare summaries for management review.
Document procedures for performing tasks such as data collection and manipulation.
Process payments and deposits in a timely manner.
Maintaining and audit check for records of all transactions processed.
Working in US shift along with different time zones to support and co-ordinate with clients .