Prakhyath Bharadwaj Nayak

Personal Statement: Have the ability to work under pressure in positive result oriented company by crossing hurdle to give a positive result. Objective: To obtain a challenging career opportunity which can be utilize and enhance the technical skills to deliver clients requirements along with the ability to work in a team while making a significant contribution to the success of the Employer. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Results-driven accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for IBMers

Windows 7, 10

Installation of OS, user account configuration (Local and Azure AD)

Enterprise Linux 6.x and 7.x

OS Update, Software package installation, user accounts, services.

Worked on reporting outages, creation of Severity 1 Incidents

Storage management, windows services, networking and troubleshooting security issues, printer, network (VPN)

• Supervised team of 24 staff members.
• Achieved OKRs by completing the SLAs with accuracy and efficiency.
• Been a top performer, best team lead for 2 consecutive years.
• Collaborated with team of 24 in the development of India Helpdesk.

IBM Recognized Teacher/ Educator