PRAKRITI BUDHWANI

Project & Delivery Management:

• Led end-to-end project planning, including scope definition, risk analysis, resource alignment, and cost estimation.
• Prepared detailed project plans and Statements of Work (SOW) in coordination with technical teams and clients.
• Managed client communications, gathered requirements, and ensured alignment with delivery teams.
• Monitored project delivery against SOWs, ensuring resource utilization, and billing accuracy via internal trackers.
• Maintained centralized project progress dashboards for internal and external stakeholders.
• Collected client feedback post-delivery, and incorporated insights into continuous delivery improvements.

Key Projects Delivered:

• OS Upgrade: Upgraded 12,000+ PCs for a major client.
• Cloud Migration: Migrated critical servers from on-premises to Microsoft Azure.
• LAN Refresh: Completed LAN upgrades across all client sites.
• Server Deployment: Delivered Oracle servers for Volvo IT, meeting performance and compliance benchmarks.
• Taskforce - Server Delivery: Part of a specialized taskforce ensuring the delivery of Virtual Machines within three days, significantly reducing turnaround time.
• AI Requests and Technical Consulting: Managing AI-related requests and providing technical consulting, including oversight of the billing process to ensure accuracy and client satisfaction.