Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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PRAKRITI JAIN

Noida

Summary

Dynamic Technical Lead with extensive experience at Wipro, specializing in F5, Networking and Cloudflare technologies. Recognized for excellence in delivering quality solutions and achieving SLAs. Proven ability to troubleshoot complex issues and lead teams effectively. Skilled in security protocols and client transition, fostering strong relationships while driving project success.

Overview

8
8
years of professional experience

Work History

Technical Lead

Wipro
Greater Noida
10.2024 - Current
  • Leading Infra security team and ensuring to deliver quality work to the client.
  • Recognized with 'Being Responsive' award.
  • Working on F5, Palo Alto Firewall, Cloudflare WAF/DDoS, Cloudflare ZTNA, AWS Route 53, Open Gear.
  • Upgrades F5 devices to remediate vulnerability.
  • Created F5 VIPs, Profiles, Pool and nodes.
  • Renewed certificate on F5 and Cloudflare.
  • Created Security rules and NAT rules on Panorama.
  • Created A record, CName record, MX record and TXT record on AWS route 53.
  • Supporting client since transition and make sure of smooth transition for F5.
  • Created Security rules for Bots, hostnames, etc and rate limit rule on Cloudflare WAF/DDoS.
  • Created multiple firewall rules on Cloudflare ZTNA.
  • Renewed certificate for Cloudflare TLS endpoint.
  • Troubleshooting P1 -P4 issues for F5, Panorama, Route 53 and Cloudflare.
  • Always make sure to meet SLAs for the team.

Network Engineer

ACCENTURE
12.2019 - 09.2024
  • Primary Skills - F5, ISE, Meraki, Switching
  • Secondary Skills - Wireless Technology, SDA, SDWAN

HANDS ON :

  • Cisco SDWAN - Viptela
  • Cisco SDA - Good understanding of SDA fabric and 802.1x/MAB authentication methods, integration of DNAC-ISE, discovery of new SDA-aware switches, troubleshooting of wired/wireless devices in SDA fabric, understanding of overlay-LISP, control, edge, and border nodes. Hands on Cisco 9300, 9500 & 3850 and Wireless Controller (SDA aware - 9800))
  • Wireless - WLC - CISCO 5500 / 9800, Cisco LWAPs
  • Configuration of F5 VIPs, renew certificates, create profiles, and troubleshoot F5 LTM-related issues.
  • Configuration of new Network access profile, created multiple ACLs and policy rules, troubleshoot F5 APM related issues.
  • Configuration of Wide IPs on F5 GTM.
  • Troubleshooting on F5 AFM module
  • Perform an upgrade for F5 TMOS, EPSEC, and APM (virtual and physical devices).
  • Troubleshooting on Meraki platform and software upgrade.
  • Troubleshooting & initial deployment of Cisco Viptela (ASR/ISR) Configuration of policy sets on ISE and troubleshooting on ISE.
  • Troubleshoot SDA related issues.
  • Troubleshoot wireless issues and provision new AP on DNA.
  • Perform software upgrade of SDA Fabric devices including eWLCs.
  • Troubleshoot on ACI related issues.
  • Responsible for monitoring reports, CMDB task, on board new team member,etc.
  • Achievements :
  • Recognized with the Accenture Celebrates Excellence award during the Q1, FY24 Individual award in the The Extra Mile Award category!
  • Joined Dyson project as the application development associate and promoted twice, currently designated as Infra Managed Service Sr Analyst.
  • Received multiple appreciation mails from Accenture Leadership, Dyson leadership and Dyson users.

Customer Service Associate

Amazon
06.2018 - 12.2019
  • Assisted customers with inquiries and resolved issues promptly.
  • Was part of SWAT team and handled customer service for Amazon.com

Education

Bachelor of Engineering - Computer Science

Meerut Institute of Technology
06-2018

Skills

  • F5 LTM, F5 APM, F5 AFM, F5 GTM
  • Cloudflare WAF/DDoS, Cloudflare ZTNA
  • ISE
  • DNA
  • Switching
  • AWS Route 53
  • Palo Alto Firewalls
  • Panorama
  • Meraki
  • SolarWinds
  • HP Network Automation
  • HP NNMI
  • Cisco Stealthwatch
  • Cisco vAnalytics
  • Cisco Prime
  • Cisco SDWAN
  • Viptela
  • 8021x
  • MAB
  • Cisco LWAPs

Accomplishments

• Recognized with the Being Responsive award at Wipro.
• Recognized with the Accenture Celebrates Excellence award during the Q1, FY24 Individual award in the The Extra Mile Award category!
• Received multiple appreciation from Wipro and Accenture Leadership, Entrust and Dyson leadership along with users.

Timeline

Technical Lead

Wipro
10.2024 - Current

Network Engineer

ACCENTURE
12.2019 - 09.2024

Customer Service Associate

Amazon
06.2018 - 12.2019

Bachelor of Engineering - Computer Science

Meerut Institute of Technology
PRAKRITI JAIN