PRAKRITI JAIN

• Leading Infra security team and ensuring to deliver quality work to the client.
• Recognized with 'Being Responsive' award.
• Working on F5, Palo Alto Firewall, Cloudflare WAF/DDoS, Cloudflare ZTNA, AWS Route 53, Open Gear.
• Upgrades F5 devices to remediate vulnerability.
• Created F5 VIPs, Profiles, Pool and nodes.
• Renewed certificate on F5 and Cloudflare.
• Created Security rules and NAT rules on Panorama.
• Created A record, CName record, MX record and TXT record on AWS route 53.
• Supporting client since transition and make sure of smooth transition for F5.
• Created Security rules for Bots, hostnames, etc and rate limit rule on Cloudflare WAF/DDoS.
• Created multiple firewall rules on Cloudflare ZTNA.
• Renewed certificate for Cloudflare TLS endpoint.
• Troubleshooting P1 -P4 issues for F5, Panorama, Route 53 and Cloudflare.
• Always make sure to meet SLAs for the team.

• Primary Skills - F5, ISE, Meraki, Switching
• Secondary Skills - Wireless Technology, SDA, SDWAN

HANDS ON :

• Cisco SDWAN - Viptela
• Cisco SDA - Good understanding of SDA fabric and 802.1x/MAB authentication methods, integration of DNAC-ISE, discovery of new SDA-aware switches, troubleshooting of wired/wireless devices in SDA fabric, understanding of overlay-LISP, control, edge, and border nodes. Hands on Cisco 9300, 9500 & 3850 and Wireless Controller (SDA aware - 9800))
• Wireless - WLC - CISCO 5500 / 9800, Cisco LWAPs
• Configuration of F5 VIPs, renew certificates, create profiles, and troubleshoot F5 LTM-related issues.
• Configuration of new Network access profile, created multiple ACLs and policy rules, troubleshoot F5 APM related issues.
• Configuration of Wide IPs on F5 GTM.
• Troubleshooting on F5 AFM module
• Perform an upgrade for F5 TMOS, EPSEC, and APM (virtual and physical devices).
• Troubleshooting on Meraki platform and software upgrade.
• Troubleshooting & initial deployment of Cisco Viptela (ASR/ISR) Configuration of policy sets on ISE and troubleshooting on ISE.
• Troubleshoot SDA related issues.
• Troubleshoot wireless issues and provision new AP on DNA.
• Perform software upgrade of SDA Fabric devices including eWLCs.
• Troubleshoot on ACI related issues.
• Responsible for monitoring reports, CMDB task, on board new team member,etc.
• Achievements :
• Recognized with the Accenture Celebrates Excellence award during the Q1, FY24 Individual award in the The Extra Mile Award category!
• Joined Dyson project as the application development associate and promoted twice, currently designated as Infra Managed Service Sr Analyst.
• Received multiple appreciation mails from Accenture Leadership, Dyson leadership and Dyson users.

• Assisted customers with inquiries and resolved issues promptly.
• Was part of SWAT team and handled customer service for Amazon.com