Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Information
Timeline
Generic

Prakruthi A Narayan

Bangalore

Summary

Seasoned and Passionate Human Resources Leader with substantial experience in developing effective HR strategies and managing comprehensive personnel processes. Skilled in talent acquisition, performance management, employee relations, and compliance with labor laws. Successfully implemented innovative recruitment campaigns and streamlined HR operations to enhance organizational efficiency. Demonstrated ability in fostering positive workplace environments and facilitating productive team dynamics.

Overview

21
21
years of professional experience

Work History

Head of HR

IGS Global
Bangalore
04.2021 - Current
  • Partnered with senior business leaders in planning and delivering robust talent plan aligned with business objectives.
  • Assisted senior management in developing strategic objectives related to workforce planning.
  • Identified and developed quality talent acquisition strategies and programs to increase talent pool.Managed all recruitment processes including job postings, interviews, background checks, offer letters and onboarding activities.
  • Oversaw employee relations issues such as grievances, disciplinary matters, performance improvement plans, labor relations.
  • Implemented best practices in HR operations to ensure that the organization is compliant with current regulations.
  • Provided guidance on organizational design, change management, succession planning, talent management, and compensation practices.
  • Aligned HR policies with federal and local regulations.
  • Conducted exit interviews to identify areas of improvement in the organization's policies and procedures.
  • Oversaw employee incentive programs and consistently assessed need for improvement.
  • Organized team building activities to promote collaboration among different departments within the organization.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Facilitated effective communication between managers and employees by providing guidelines on best practices in handling workplace disputes or conflicts.
  • Developed training programs for new hires and existing employees to enhance their skillsets and ensure they are up-to-date with industry trends.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Drove business outcomes and strong employee engagement through implementation of new talent strategies aligning it to better employee benefits programs to foster positive employee relations with progressive work culture, health insurance and wellness initiatives.
  • Identified potential areas of risk within the organization's HR practices and provided solutions accordingly.
  • Created and implemented employee retention strategies.
  • Coached and trained leaders in hiring and interviewing, talent and succession planning and performance management.
  • Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
  • Monitored compliance with employment laws and regulations by conducting regular audits of payroll records and other documents related to human resources functions.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Account/Recruitment Manager

Jconnect India Pvt Ltd
11.2019 - Current
  • Deploy & Execute Sourcing/recruiting processes to achieve hiring numbers and ensure closure of positions through Recruitment Drives/ Negotiation Strategy/Innovative Techniques of Hiring
  • Take ownership of end to end recruitment delivery process
  • Lead and oversee day to day execution of hiring inclusive of hands on management of critical positions
  • Perform timely audits/reviews to ensure SLAs and quality targets are met
  • Daily Team calls to track, measure and achieve defined metrics with the team leads & guide corrective actions/measures
  • Manage escalations with client partners & business with appropriate response/solution
  • Work with Client Partners to understand job briefing regarding open requirement & timelines
  • Identify continual improvements to processes for optimal service delivery & train the team for optimum results
  • Day-to-day management of direct reports-Daily/Weekly Calls, their development and growth in the function
  • Guide/mentor team members through the entire external candidate process - sourcing, screening
  • Compliance to SLAs and meet quality targets
  • Build sustainable relationship with internal/external stakeholders
  • On time and accurate tracking and publishing of key HR metrics
  • People Engagement and Development - Retention, development and succession planning for the team
  • Talent Acquisition
  • Technical/Leadership Hiring
  • Stakeholder Management
  • Skill Mapping
  • Candidate WoW/Onboarding
  • Networking & Social Media
  • Process Improvements
  • Offer Negotiations
  • Audits & Compliance

Lead Recruiter/JDE Functional Consultant

Hewlett Packard Enterprise/DXC Technology
06.2010 - 06.2019
  • Manage entire Recruitment Cycle for the Senior/Niche/Leadership Roles in R & D/Apps GD/Analytics/Global Functions
  • Plan Hiring Strategies: Design Action Plan with well-defined Sourcing Strategy
  • Selection/Compensation - Offer Negotiations & Candidate Experience
  • On boarding Plan & Smooth Induction to the respective Business Entity
  • Employee Engagement Programs & Appraisal through Career Cascade Programs - Spearheading this program which we conducted monthly in the Apps GD space
  • Strategic Sourcing Support for APJ Countries for Senior/Niche skills
  • Persuade Proactive Hiring with Hiring Managers to ensure on time requirement fulfilment
  • Recognized for the difference made in hiring & engagement for the ATO/Testing & ADM Service Lines
  • Recognitions from the Service Line Head for managing 80% of SKF Account Hiring in 6 months
  • Recognized for 85 % Joining Ratio
  • Conducted System (Taleo) Trainings for Hiring Managers & TA Team on Requisition Management & TA Processes
  • ISO SPOC - Apps GD for Audits ie.,Yearly MIS Reporting, Analysis ie., Source Mix, Employee Referrals %, Offer Decline & Joinee Ratio and Presented to the Auditors

Senior Executive

Wipro Technologies
12.2005 - 05.2010
  • Seamless Execution of campus events - Organised & Managed events across India/Globe
  • Effective Vendor Co-ordination for Assessment and Campus Material
  • Panel Mobilisation/Logistics for rigorous On-campus and Off Campus Events
  • Accurate and effective Event Audit to ensure process compliance
  • Offer/Appointment Letter Generation - SAP Process
  • Project Interns Management
  • Streamlined/Revamped the entire Audit Process of Campus - New controls & checks introduced to ensure Process Adherence and Compliance
  • Project Trainee Internship Process Design & Implementation
  • Campus MIS & Data Maintenance
  • Campus Payments
  • Campus Lead - Role Description: (Team of 8)
  • Special Projects: Implementation, Score Tracking and Audit of the College Accreditation Process, Online & Remote Assessment Solution for Campus Recruitment: CET Module, Design/Implementation of Online Solution for Campus, LEAN Project - Cycle Time Reduction & Process Efficiency, Implementation of Equal Employment Opportunity in Campus Recruitment, Internal Document Evaluation

HR Trainee

ICICI Prudential Life Insurance Pvt Ltd
12.2003 - 05.2004
  • Screening & Shortlisting candidates and interaction sessions
  • End to End Recruitment Activities Co-ordination for positions South Region
  • Vendor Management for positions across South India
  • Reference Check for Integrity/Offer letter Generation & Induction Program
  • Employee ID generation on the People Soft tool
  • Employee Provident fund functions, Performance Appraisal Tracking & Process
  • Exit Interview Co-ordination - employee interaction and feedback
  • Maintaining employee database and records, Manpower planning, Manpower budget, monthly reporting
  • MIS reports on daily, monthly, and quarterly basis

Education

Master in Business Administration - HR

Rai Business School
Bangalore
01.2006

Bachelor's of Business Management -

St.John's College of Management
Bangalore
01.2003

Skills

  • Employee relations
  • Onboarding programs
  • Employee engagement
  • Recruitment strategies
  • Benefits administration
  • Performance appraisals
  • Organizational development
  • Labor relations
  • Talent management
  • Career development
  • Leadership coaching
  • Succession planning

Websites

Accomplishments

  • Acknowledged by Business Heads/SL Heads for Hiring, Candidate Engagement for Niche/Leadership Hires.
  • Ambassador of Proactive/Passive Hiring to influence Business/Hiring Managers to build active pipeline.
  • Enhanced the Recruiting Experience to ensure Hiring Satisfaction - CSAT with Candidate & Hiring Manager to 90%

Personal Information

  • Date of Birth: 10th December
  • Work Permit: Authorized to work in India and hold a valid passport

Timeline

Head of HR

IGS Global
04.2021 - Current

Account/Recruitment Manager

Jconnect India Pvt Ltd
11.2019 - Current

Lead Recruiter/JDE Functional Consultant

Hewlett Packard Enterprise/DXC Technology
06.2010 - 06.2019

Senior Executive

Wipro Technologies
12.2005 - 05.2010

HR Trainee

ICICI Prudential Life Insurance Pvt Ltd
12.2003 - 05.2004

Master in Business Administration - HR

Rai Business School

Bachelor's of Business Management -

St.John's College of Management

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Prakruthi A Narayan