Prakul Julka
Ghaziabad, Uttar Pradesh
Summary
Energetic training and development professional versed in developing and implementing improved training programs on Thales data security products. Success driving participation by leveraging employee incentives, employing engaging training methods and implementing team-building activities to meet training needs. Bringing more that seven years of industry expertise in the field of cybersecurity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Training Specialist
Thales
2022.06 - Current
- Provided 200+ onsite and online training, utilizing technical expertise in Thales products like CipherTrust DSP and Connectors and payShield 10K HSM.
- Have worked on virtual environments using VMWare vSphere and cloud-based environments like AWS.
- Implemented database integration and Security Solutions (Oracle TDE, SQL EKM)
- Provided training and mentorship to new team members
- Managed HSMs and cryptographic providers to handle encryption protocols & keys.
- Updated learning management system with new content as required.
Senior Engineer(SME)
Thales
2021.02 - 2022.05
- Acted as an escalation point for the APAC support team, handling PayShield and EFT systems.
- Mentored and advised support engineers in the diagnosis of complex customer issues.
- Delivered vulnerability assessment reports to the RnD team.
- Kept up-to-date on the latest industry standards including PCI DSS, EMV, TR 31, and PIN blocks.
- Led team meetings to discuss project progress and address issues.
Engineer
Thales
2018.04 - 2021.01
- Coordinated with different project entities as part of the Global Support Team and helped clients with their data security infrastructure.
- Managed HSM to handle encryption keys
- Worked with sales and R&D teams for new releases.
- Documented all engineering activities according to established procedures.
Associate Engineer
Thales
2017.10 - 2018.03
- Resolve technical requests from the APAC/EMEA/AMER region by phone or email.
- Focused on supporting customers by implementing application protection and licensing.
- Conducted troubleshooting in the lab by recreating the customer's environment.
Consultant
Thales
2017.04 - 2017.09
- Managed Post-sales L1 support tickets and handover them to appropriate L2 and L3 resources as per the Severity
- Managed SLAs and ensure exceptional customer experience.
Education
Bachelor of Engineering (B.E.) - Electronics(Instrumentation And Control)
Thapar University-Patiala
Punjab, India2016-11
Skills
Hard Skills:
- Technical Training
- Process Improvement
- Cryptography
- PKI
- Digital Security Standards
- FIPS
- PCI-DSS
- EMV
- Thales Encryption Products
Techniques:
- Network Access Control
- Systems Backups
- TLS
- PKCS11
- KMIP
Tools and Platforms:
- Database: MSSQL,Oracle
- Could Computing: AWS, Azure, GCP, CloudShare
- Operating System: Windows, CentOS, Ubuntu
- Monitoring Tools: MIB Browser, Wireshark
- Tools: Jira, Confluence, Service Now, iSpring
Certification
- Payshield 10K Certified Engineer
- Thales CipherTrust Manager Certified Engineer.
Previous Experience
- DCS Engineer (Internship), Toshiba JSW Power Systems
- Industrial Electronics(Internship), Phoenix Contact
Timeline
Technical Training Specialist
Thales
2022.06 - Current
Senior Engineer(SME)
Thales
2021.02 - 2022.05
Engineer
Thales
2018.04 - 2021.01
Associate Engineer
Thales
2017.10 - 2018.03
Consultant
Thales
2017.04 - 2017.09
Bachelor of Engineering (B.E.) - Electronics(Instrumentation And Control)
Thapar University-Patiala
- Payshield 10K Certified Engineer
- Thales CipherTrust Manager Certified Engineer.
Similar Profiles
Matt RonzaniMatt Ronzani
Director and Production Assisant at ThalesDirector and Production Assisant at Thales
Saad HashmiSaad Hashmi
Senior Technical Lead/ Iteration Manager at ThalesSenior Technical Lead/ Iteration Manager at Thales
Akaisha SerraoAkaisha Serrao
Business Consultant at ThalesBusiness Consultant at Thales