Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Timeline
CORE COMPETENCIES
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Prameela Prakash

Prameela Prakash

Bengaluru

Summary

Dynamic and results-driven Strategic Business Leader with over 23 years of experience in transforming operations across the US healthcare (Medicaid), banking, and biotech sectors. Expertise in architecting enterprise-wide operational excellence by converting data into actionable strategies, aligning service delivery with long-term vision, and consistently exceeding performance targets. Proven track record of building and leading large, high-performing offshore teams of over 70 members while optimizing P&L and delivering sustainable margin improvements. Recognized for fostering a culture of innovation, operational agility, and continuous improvement that drives organizational success and enhances team collaboration through effective problem-solving.

Overview

23
23
years of professional experience
2
2
Certificates

Work History

Associate Director & Capability Leader

Gainwell Technologies LLC
05.2016 - Current
  • Operational Oversight: Directed end-to-end delivery for Data & Analytics portfolios, leading a 70+ member team to consistently achieve and surpass organizational goals.
  • Service Delivery: Oversaw solutions architecture and project delivery, ensuring exceptional quality, client retention, and on-time execution.
  • Financial Management: Managed multi-million-dollar budgets, cost estimations, and resource utilization, optimizing billability and bench management.
  • Process Innovation: Pioneered Design Thinking initiatives, accelerating speed-to-market and reducing operational costs.
  • Strategic Reporting: Developed executive-level presentations for resource projections, billing, and budget variance analysis.
  • Team Leadership: Led a team of 70+ people across engineering implementation and program delivery.
  • Strategic Roadmap: Owned product vision and strategic roadmaps, leveraging customer journey mapping for business prioritization.
  • Medicaid Portfolio Oversight: Led Medicaid Data & Analytics portfolios, including the Unified Agile Application Architecture (UA3) project.
  • Quality & Performance Metrics: Delivered HEDIS Quality Measures and Pay-for-Performance reporting, enhancing paediatric, behavioural, and adult health outcomes.
  • Innovation & Delivery: Spearheaded the Gainwell Intelligent Analytics (GIA) platform a centralized, cloud-based MDM and predictive modeling solution.

Project Coordinator

Monsanto Holdings (Bayer)
06.2011 - 10.2015
  • Organizational Transformation: Orchestrated Agile transformation across R&D IT, embedding Lean principles to elevate organizational performance.
  • Innovation Culture: Fostered a culture of innovation by organizing hackathons and driving employee engagement.
  • Strategy Execution: Developed long-range technology pipeline strategies and established process standards for business units.
  • Talent Management: Led talent management initiatives, focusing on hiring, retention, and nurturing innovation.

Education

Executive General Management - IT

IIM Bangalore

PG Program - Business Analytics & Intelligence

Great Lakes Institute of Management

Masters - Computer Applications

IGNOU

Skills

Experience with MITA and HL7 FHIR

Data analysis with Tableau and Databricks

Strategic leadership

Decision-making

Organizational development

Operations management

Performance evaluations

Team collaboration and leadership

Agile Delivery & SAFe

Innovation & Continous Improvement

Business Intelligent & Analytics

Generative AI

Accomplishments

  • People Leadership: Managed and developed high-performing teams of 250+ engineers in Bengaluru and Chennai, fostering a culture of ownership and commitment to team goals.
  • Innovation: Evangelized and successfully integrating two new capabilities into existing platforms, enhancing competitiveness in the industry
  • Product Ownership: Ensured accountability for product delivery and maintenance, achieving near-zero downtime and best performance for critical components.
  • Thought Leadership: Explored innovative technology solutions that improved product features by 40%, promoting continuous improvement initiatives within the organization.
  • Change Management: Promoted new perspectives on product development processes, leading to a 35% increase in operational efficiency through effective change management practices.
  • Talent Development: Found skill gaps and implemented mentorship programs, enhancing team capabilities, and achieving a 90% internal promotion rate for leadership roles.

Certification

Digital Transformation for Leaders, Design Thinking, Generative AI Fundamentals.

Software

Python, Tableau, Github Copilot, net, Databricks, AWS, Azure & DevOps

Timeline

Associate Director & Capability Leader

Gainwell Technologies LLC
05.2016 - Current

Project Coordinator

Monsanto Holdings (Bayer)
06.2011 - 10.2015

PG Program - Business Analytics & Intelligence

Great Lakes Institute of Management

Masters - Computer Applications

IGNOU

Executive General Management - IT

IIM Bangalore

CORE COMPETENCIES

  • Operational Leadership: End-to-end P&L ownership, budget management, resource forecasting, and margin optimization.
  • Strategic Execution: IT strategy deployment, product lifecycle management, and stakeholder engagement across multi-regional portfolios.
  • Process Excellence: Champion of Design Thinking, Lean, and Agile methodologies to drive process innovation and operational efficiency.
  • Talent Development: Proven track record in building, mentoring, and scaling high-performance engineering teams.
  • Medicaid & Healthcare IT: Deep expertise in HEDIS Quality Measures, CMS-regulated Patient Access Interoperability (PAI), and MITA frameworks.
  • People Leadership: Managed and developed high-performing teams of 250+ engineers in Bengaluru and Chennai, fostering a culture of ownership and commitment to team goals.
Prameela Prakash