PRAMILA DAS
Banking
Chennai
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Customer Service
Concentrix
11.2020 - 02.2021
- Capable of building productive relationships
- Communicate with customers and vendors to verify information
- Expertise in analyzing and resolving complex issues
- Handled customer problems, inquiries and complaints
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
Freelance QA Tester
TestUnity
03.2019 - 01.2021
- Testunity.com/about-testunity/
- Testunity tester's portal (Web application) - Functional testing, test case execution and Exploratory testing
- Hisaab (Mobile Device) - Functional testing and UI testing
- Luck by spin (Mobile Device) - Functional testing, test case execution ,Exploratory testing and UI testing
- Contestee - Global Talent Discovery - Unit testing, UI testing
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
Freelance QA Tester
UTest
08.2019 - 12.2020
- Www.utest.com/
- Data Collection with iPhone - Round 1 & 2- Canada & Brazil / Test Cycle -
- Functional testing, test case execution
- In-home Mobile Voice Testing - Functional testing, test case execution and
- Exploratory testing
- Casumo website - Mobiles and desktops - Payment cycle - Functional testing, test case execution and Exploratory testing
- Completed pre-implementation testing for new system modifications to assess potential impacts.
Manual Tester
City Union Bank
11.2014 - 04.2018
- Https://www.cityunionbank.com/
- Manual tester - Mobile devices(Android & iOS) & Web Applications
- Documenting defects that are found during the testing phase and reporting them to the software developer
- Analyzing business, functional, and technical requirements and developing test scenarios
- Wrote test strategy, test plan, test scenarios, test cases for Web Based and
- Mobile applications
- Contact: -S.Srinivasan +91 8056143616
Education
B.Tech - BioInformatics
04.2007 - 05.2011
M.Tech - Bio Informatics
05.2012 - 06.2014
Skills
Excellent Communication – Written &undefined
Accomplishments
- Awarded by Dr A.P.J Abdul Kalam (EX PRESIDENT OF INDIA)
- IELTS with Band 7.0
Timeline
Customer Service - Concentrix
11.2020 - 02.2021
Freelance QA Tester - UTest
08.2019 - 12.2020
Freelance QA Tester - TestUnity
03.2019 - 01.2021
Manual Tester - City Union Bank
11.2014 - 04.2018
Sastra University - M.Tech, Bio Informatics
05.2012 - 06.2014
Dr M.G.R Educational & Research Institute - B.Tech, BioInformatics
04.2007 - 05.2011