PRAMIT BHATTACHARYA
Kolkata
Summary
Seasoned leader in retail management with a proven track record of supervising sales teams to exceed sales targets. Skilled in staff training, inventory management, and customer service excellence, ensuring smooth store operations and enhanced shopping experiences. Demonstrated ability to implement effective sales strategies and improve team performance through hands-on coaching and motivational leadership. Successfully boosted customer satisfaction rates through innovative service initiatives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Supervisor
PUMA SPORTS INDIA PRIVATE LIMITED
Chennai
01.2024 - Current
- Assigned tasks to staff according to workload requirements.
- Directed daily operations including scheduling shifts for store personnel.
- Performed regular audits to verify that policies are being followed correctly.
- Monitored stock levels and identified ordering needs.
- Monitored sales floor activity to identify opportunities to increase sales volume.
- Analyzed sales trends and developed promotional plans to increase sales volume.
Sales Associate
PUMA SPORTS INDIA PRIVATE LIMITED
Chennai
11.2021 - 12.2023
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
Trainee
RENAISSANCE BENGALURU RACE COURSE HOTEL
12.2019 - 04.2021
- Attended training sessions and meetings to learn new information and develop personal skills.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
BSC IN HOSPITALITY AND HOTEL ADMINISTRATION - Hotel Management
IHM KOVALAM
Trivandrum, KL07-2021
12TH ISC - ARTS
KRISHNAGAR ACADEMY
Krishnanagar, WB07-2018
10TH ICSE -
ACME ACADEMY
Kalna, WB07-2016
Skills
- Shift Scheduling
- Team Building and Leadership
- Cash Management
- Pricing Strategies
- Store Opening and Closing
- Inventory Management
- Staff Supervision
- Sales Strategies
- Store Merchandising
- Payroll Management
- Store maintenance
- Loss Prevention Procedures
- Employee Training
- Problem-Solving
Languages
Bengali
First Language
English
Proficient (C2)
C2
HINDI
Proficient (C2)
C2
Tamil
Beginner (A1)
A1
Accomplishments
- CATAPULT 2023 WINNER OF PUMA.
Certification
- CATAPULT 2023
Timeline
Store Supervisor
PUMA SPORTS INDIA PRIVATE LIMITED
01.2024 - Current
Sales Associate
PUMA SPORTS INDIA PRIVATE LIMITED
11.2021 - 12.2023
Trainee
RENAISSANCE BENGALURU RACE COURSE HOTEL
12.2019 - 04.2021
BSC IN HOSPITALITY AND HOTEL ADMINISTRATION - Hotel Management
IHM KOVALAM
12TH ISC - ARTS
KRISHNAGAR ACADEMY
10TH ICSE -
ACME ACADEMY
- CATAPULT 2023
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