Pramit Mukherjee
Kolkata
Summary
Hardworking & Detail-oriented account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
4
4
years of professional experience
Work History
Account Manager - Provider Network (East Zone)
Visit Health Pvt. Ltd.
Noida
09.2023 - Current
- Led strategic initiatives to develop and maintain strong relationships with healthcare providers.
- Managed provider networking activities and identified opportunities for collaboration.
- Leveraged marketing skills and flexibility to adapt to dynamic healthcare environments.
- Leveraged marketing skills and flexibility to adapt to dynamic healthcare environments.
- Developing and executing the network partnership and pricing strategy.
- Ensuring quality network penetration and customer satisfaction.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Provided training and guidance to new Account Managers.
- Generated leads through cold calling activities.
Patient Care Coordinator - East
Connect & Heal Pvt. Ltd
Bengaluru
09.2021 - 08.2023
- Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
- Conducted patient satisfaction surveys and implemented feedback to enhance care coordination.
- Managing the vaccination team for on-site vaccination drives at different corporate campuses.
- Coordinating a team of 5 PCs from Hyderabad, Ahmedabad, and Pune by checking their daily progress and updating daily, weekly, and monthly performance reports. Also, coordinating with the backend support team at times to ensure smooth customer service.
Process Associate
COGENT HUB
Kolkata
09.2020 - 08.2021
- Fund raising through cold calling US citizens to convince them to donate for police, firefighters and breast cancer development fund.
- Monitored performance metrics to measure process effectiveness.
- Supporting essential critical services to international customers for infrastructure and backend support.
- Closing the call by converting the lead as a positive one or by disposing of it as a turndown.
- Providing feedback to the juniors and encouraging them to transfer more positive customers.
Education
Bachelor of Technology - Electronics & Instrumentation
Future Institute of Engineering & Management
Kolkata08-2021
Skills
- Customer Service
- Data Analytics
- Lead Development
- Schedule Management
- Revenue Generation
- Preparing contracts
- Contract Negotiation
- Team Training
- Client Relationship Management
- Lead Generation
- Vendor Relations
- Teamwork and Collaboration
- Performance Evaluations
- Goal Setting
- Operations
Affiliations
• Achievement due to merit in fine arts
• Achievement due to merit in performing arts
• Robotic Workshops
• Seminars
• Blood Donation Camp
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Accomplishments
- Rank 1 in the Extra Mile Award as the Best Employee from Connect & Heal Pvt. Ltd.
- Gem Award for ongoing work & excellent contribution to company's development from Connect & Heal Pvt. Ltd.
Timeline
Account Manager - Provider Network (East Zone)
Visit Health Pvt. Ltd.
09.2023 - Current
Patient Care Coordinator - East
Connect & Heal Pvt. Ltd
09.2021 - 08.2023
Process Associate
COGENT HUB
09.2020 - 08.2021
Bachelor of Technology - Electronics & Instrumentation
Future Institute of Engineering & Management
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