Summary
Overview
Work History
Education
Skills
Software
Timeline
Pramod Bisen

Pramod Bisen

Engineering
Raipur

Summary

Dynamic Telecommunications Technician with a proven track record at Airtel, excelling in network troubleshooting and equipment installation. Adept at enhancing operational efficiency through meticulous documentation and quality assurance. Strong customer service skills ensure prompt resolution of technical issues, fostering positive client relationships and driving satisfaction.

Overview

3
3
years of professional experience
1
1
Language

Work History

Telecommunications Technician

Airtel
09.2023 - Current
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Installed and configured new devices and system components.
  • Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
  • Performed quality assurance on systems to confirm optimal performance.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.

Education

High School Diploma - Telcom

Sarvoday Gaya Mandir, Raipur
07-2016

Skills

Equipment safety

Installation and maintenance

Work order completion

Network troubleshooting

Troubleshooting and repair

Equipment installation

Troubleshooting and resolution

Troubleshooting systems

Installing equipment

Educating customers

Wireless networking

Software upgrades

Software

A

Timeline

Telecommunications Technician - Airtel
09.2023 - Current
Sarvoday Gaya Mandir - High School Diploma, Telcom
Pramod BisenEngineering