PRAMOD K A
Bangalore
Summary
Product Specialist with 2 years of experience in digital lending solutions, skilled in FSD review, UAT/SIT testing, BRD creation, & pilot execution. Proficient in coordinating deployments, resolving post-go-live issues, & preparing user manuals. Adept at cross-functional collaboration to deliver quality solutions aligned with business and user needs.
Overview
1
1
Certification
Work History
PRODUCT SPECIALIST
UJJIVAN BANK
- Played a key role in designing and delivering a digital loan application process, aligning with business requirements and organizational objectives to enhance efficiency, compliance, and user experience.
- Contributed to prepare Business Requirement Document (BRD) to capture product, process, and credit requirements, bridging communication between stakeholders and technical teams (Solution Delivery and support teams).
- Reviewed Functional Specification documents and conducted end-to-end scenario-based testing in UAT & SIT environments to validate application functionality.
- Provided sign-off post successful testing and coordinated post-deployment issue tracking, gathering user feedback for continuous improvements.
- Authored detailed user manuals and conducted training sessions to educate business users on application features and usage.
- Monitored post-deployment issues, gathering user feedback, & reported actionable insights to the solution delivery team for continuous improvement.
- Collaborated with cross-functional teams to align system functionalities with business objectives, maintaining a competitive edge while meeting end-user requirements.
Education
MBA - Information System and Marketing
SDMIMD
Mysore06-2023
BE -
NIE Institute of Technology
MysoreSkills
- BUSINESS ANALYSIS & REQUIREMENT GATHERING
- PROJECT MANAGEMENT
- DATABASE MANAGEMENT SYSTEM
- STAKEHOLDER MANAGEMENT & USER TRAINING
- USER ACCEPTANCE TESTING & SYSTEM INTEGRATION TESTING
- POST-DEPLOYMENT SUPPORT AND FEEDBACK ANALYSIS
- ISSUE TRACKING AND RESOLUTION COORDINATION
- CROSS FUNCTIONAL TEAM COLLABORATION
Certification
- Amazon Web Service Practitioner
- Consumer Behavior - Udemy
- Problem Solving and Project Management
- Database Management System
- Mass Emailing using AWS Lambda and Mautic
- Qualified for Infosys Ingenious 2022 final round
- Member at Placement Committee at SDMIMD
Timeline
PRODUCT SPECIALIST
UJJIVAN BANK
MBA - Information System and Marketing
SDMIMD
BE -
NIE Institute of Technology
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