

Dynamic IT professional with over 12 years of specialized experience in Salesforce CRM, driving project development, configuration, and customization. Proven expertise in data modeling and product development on cloud platforms, supported by a strong understanding of CRM domains. Proficient in a wide range of Force.com technologies, including Lightning applications and Apex programming, with a track record of designing custom solutions that enhance critical business processes. Recognized for good communication skills and the ability to thrive in diverse team environments while demonstrating a commitment to continuous learning and adaptability in fast-paced settings.
Working as technical lead in Accenture
Project: Honda North American Distribution & Sales Platform
Company: American Honda Motor Company, Inc. (AHM)
Role: Senior Consultant | Team Size: 14
Environment: Lightning Web Components (LWC), Visualforce, Apex (Classes, Triggers), REST API, Platform Events, HTML, JavaScript, CSS, VS Code, SourceTree, Git / Azure DevOps, Change Sets ,Experience Cloud
Description:
Contributed to the modernization of North American digital operations unifying sales, service, distribution, and marketing workflows for Honda and Acura brands, Powersports, and Marine divisions.
Roles & Responsibilities:
Other Projects -
Dell Technologies.
Enbridge Gas Inc.
National Grid
Trane Technology
Project: Project Jupiter (Production Support & Enhancement)
Company: Deloitte
Role: Senior Salesforce Support Developer | Team Size: 12
Environment: Lightning Web Components (LWC), Aura Framework, Apex (Classes, Triggers), Sales Cloud, Service Cloud, Data Loader, GitHub, VS Code, Change Sets
Description:
Technical production support, incident management, and bug fixing for Jupiter, Deloitte’s global enterprise application. Focused on debugging custom code, restoring broken workflows, resolving user-reported incidents, and deploying critical hotfixes to maintain platform uptime and business continuity.
Roles & Responsibilities:
Project: Lloyd's Register Business
Company: Lloyd's Register Group Limited
Role: Senior Consultant | Team Size: 8
Environment: Apex (Classes, Triggers, REST Web Services), Visualforce, HTML, JavaScript, CSS, D&B Hoovers AppExchange Package, Change Sets, Eclipse IDE
Description:
Led technical enhancements for a global maritime classification and technical business services platform. Focused on extending legacy custom applications, automating third-party data enrichment, and architecting cross-system data synchronization.
Roles & Responsibilities:
Project: Viacom Entertainment Platform Role: Senior Salesforce Developer | Team Size: 10 Environment: Apex (Classes, Triggers), Visualforce, Aura Components, HTML, JavaScript, CSS, Change Sets, Eclipse IDE
Description:Developed custom CRM solutions for a global media enterprise operating across 180 countries to optimize digital media, television, and live event workflows.
Roles & Responsibilities:
Project: Navatar M&A / Deal Room Platform
Client / Product: Navatar Investment CRM
Role: Salesforce Administrator / Developer | Team Size: 10
Environment: Apex (Classes, Triggers), Visualforce, Workflows, Validation Rules, Formula Fields, HTML, JavaScript, CSS, Change Sets, Eclipse IDE
Description:
Customized and maintained a specialized Investment Banking and M&A CRM platform designed to manage the entire deal lifecycle, covering relationship management, mandate execution, and secure pipeline tracking from marketing to close.
Roles & Responsibilities:
Project: 360-Degree Timesheet Management Platform
Role: Senior Salesforce Developer
Environment: Salesforce Flows (Screen Flows, Record-Triggered Flows), Community Cloud Apex (Classes, Triggers), Lightning Web Components (LWC), Custom Objects, Reports & Dashboards, Profiles, Security Sharing Model, VS Code, Git
Description:
Designed and implemented an automated,Timesheet Management System to track employee hours, project allocations, and resource utilization. Unified disparate HR, project delivery, and payroll tracking data models into a centralized Salesforce view.
Roles & Responsibilities: