Pramod Kumar
Solution Architect
Bengaluru,India
Summary
Strategic Solution Architect aiming to leverage a skill for process analysis and business solution development illustrated over [7] years of industry success. Ambitious and diligent with a drive for perpetuating the [Company] mission and values.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Solution Architect
E2OPEN Software India Pvt Ltd
Bengaluru, India
09.2015 - Current
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Conducted technical workshops teams.
- Created strong relationships with key decision makers as trusted consultant of [Type] product line.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Supervised deployments and provided troubleshooting and user support.
- Managed and delivered advanced customization and configuration for [Type] solutions.
- Worked with clients post-implementation on user testing, debugging, support and maintenance.
- Managed project planning, resource allocation, scope, schedule, status and documentation.
- Provided support during customer implementations and applied industry best practices.
- Worked closely with product teams to define and prioritize partner feature requests
- Conducted research to evaluate systems design and process efficiency.
- Managed project scope, schedule, status and documentation.
- Communicated with partners and clients to update product and implementation status at technical or functional level.
- Conducted [
- Conducted technical workshops and education sessions for customers and [Type] teams.
- Executed application database upgrades, backups and restore duties.
- Created and implemented innovative business solutions to support corporate objectives.
- Installed, integrated and deployed [Software] product in client environments.
- Assisted [Type] and [Type] teams in responses to customer and prospective customer evaluations, escalations and technical requirements documents.
- Conducted post-sale requirements gathering, analysis and documentation.
- Set up and installed software on both [Type] and [Type] platforms.
- Developed and delivered technical training designed to enable and educate [Type] software implementation partners.
Education
M.Tech - Digital Communication And Networking
Reva Institute of Technology And Management
Bengaluru 03.2012 - 09.2014
B.E - Electronics And Communication
Sri Revanna Siddeshwara Institute of Technology
Bengaluru 09.2008 - 09.2012
Skills
Client communication
undefinedTimeline
Solution Architect
E2OPEN Software India Pvt Ltd
09.2015 - Current
M.Tech - Digital Communication And Networking
Reva Institute of Technology And Management
03.2012 - 09.2014
B.E - Electronics And Communication
Sri Revanna Siddeshwara Institute of Technology
09.2008 - 09.2012
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