Pramod Kumar Prasad

• Designed and implemented RPA solutions using Automation Anywhere, streamlining business processes.
• Optimized bot runner license usage, achieving annual cost savings of 20%.
• Enhanced automation workflows, reducing manual intervention by 40%.
• Provided L2 support, troubleshooting and resolving complex RPA issues.
• Migrated existing bots from Automation Anywhere v11 to AA 360 Cloud.
• Ensured clear and precise communication with stakeholders and clients, facilitating project success.

Notable Projects

Gen-AI App Development

• Developed a generative AI application using Python, integrating Azure Cognitive Services and large language models.
• Enhanced functionality with natural language processing and image recognition capabilities.

• Developed RPA solutions using Automation Anywhere and Blue Prism for diverse client projects.
• Completed a major project for an insurance company, automating slip detail extraction with IDP Xceptor.
• Collaborated with cross-functional teams to deliver customized solutions.

Onsite RPA Solution Architect

AIA Shared Services, Malaysia, Dec 2018 - June 2019.

• Managed and delivered RPA projects onsite, playing a critical role in designing and implementing solutions for AIA Shared Services.
• Collaborated with local teams to ensure seamless integration and execution of automation processes.
• Provided expertise and guidance on best practices, leading to improved efficiency and project success.
• Facilitated effective communication between offshore and onsite teams to align project goals and deliverables.

• Delivered multiple projects in RPA using Automation Anywhere.
• Conduct testing (unit, integration, and user acceptance) to ensure the bots perform as expected.
• Debug and troubleshoot any issues with automated workflows.
• Deploy RPA bots into production environments.
• Monitor and maintain the performance of RPA bots, ensuring they continue to meet business needs.
• Provide ongoing support and resolve issues as they arise.