Certified ScrumMaster and AiSM graduate with over 15 years of experience in Agile Methodologies, Project Management, Client Servicing, ETL, Big Data QA, SSIS & SSRS Development, Manual Testing Execution/Support (BAU), Reporting & Documentation, and Mobile Application Testing. Strong understanding of the software development life cycle (SDLC), agile methodologies, and best practices. Extensive experience working in an Agile team focused on software delivery in Scrum and Kanban frameworks. Proven track record of leading initiatives to support Product Owners in managing product backlogs and executing Agile/Scrum practices to deliver minimum viable products for customer satisfaction. Proficient in facilitating scrum ceremonies like sprint planning, daily standups, sprint review, and sprint retrospective meetings. Skilled in creating epics, user stories, tasks, bugs, burn-down charts, velocity charts, and more across multiple domains such as Banking, Business Processing (BAU), Mortgage Insurance, Travel & Hospitality. Certified QA Engineer with expertise in ETL, SSIS, SSRS, Big Data, Mobile, and Web applications. Proficient in Agile Methodologies, Software Development, Testing & Bug Life Cycle. Effective communicator with strong relationship-building skills and proficiency in data quality activities like cleansing, migration, and warehousing with exposure to ETL process design.