Summary
Overview
Work History
Education
Skills
Languages
Software
Certification
CSIA – Graduated as Customer Service Professional from THE INSTITUTE OF AUSTRALIA
HACCP Level 2
Timeline
Pramod Mukunda

Pramod Mukunda

Module Lead
Bengaluru,Karnataka

Summary

Adept at database management and fostering team collaboration, I significantly enhanced project delivery outcomes at Tech Mahindra. My expertise in data analytics and effective team leadership drove improvements in code quality and stakeholder satisfaction, demonstrating a strong ability to meet and exceed employer expectations through strategic planning and results-driven execution. Logical and results-driven Web Developer dedicated to building and optimizing user-focused websites for customers with various business objectives. Judicious and creative when crafting effective websites, apps and platforms to propel competitive advantage and revenue growth. Technically proficient and analytical problem solver with calm and focused demeanor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Capable Contract Manager with extensive background overseeing contracts for services such as Catering & Support Services. Handles routine paperwork, disputes and contract administration with organized approach. Successful Asst Contract Supervisor bringing skills in risk management, contract preparation and service coordination. Administers contract terms effectively by continuously tracking progress and deliverables. Effective at handling simultaneous contract timelines and maintaining strict schedules.

Overview

13
13
years of professional experience
2
2
Certifications

Work History

Module Lead

Tech Mahindra
02.2022 - 05.2023
  • Contributed to a positive workplace culture by fostering open communication and promoting collaboration among team members.
  • Mentored junior developers, providing guidance on best practices and professional growth opportunities.
  • Increased code quality with thorough reviews of team members'' work, providing constructive feedback for improvement.
  • Led successful project deliveries by effectively managing resources, timelines, and stakeholder expectations.
  • Ensured seamless user experience by collaborating with UX designers to implement intuitive interfaces.
  • Delivered high-quality documentation to facilitate seamless handoffs between development stages and support ongoing maintenance efforts.
  • Optimized application functionality through rigorous testing and debugging procedures.
  • Established strong relationships with stakeholders through transparent communication about project status updates and potential roadblocks.
  • Collaborated cross-functionally to ensure seamless integration of modules into larger projects or systems.

Asst Contract Supervisor

National Corporation For Tourism & Hotels
09.2012 - 02.2021
  • Reduced costs by negotiating favorable terms with vendors and suppliers.
  • Managed a team of contract professionals, resulting in timely execution and renewal of contracts.
  • Led efforts to standardize contracting procedures across the organization for increased consistency and efficiency in managing agreements.
  • Maintained accurate records of all contracts, amendments, and related documentation for easy reference and retrieval.
  • Reviewed and revised company contract templates to ensure clarity, accuracy, and compliance with applicable regulations.
  • Conducted regular contract audits to identify areas of non-compliance and recommend corrective actions.
  • Supported business growth by identifying new contracting opportunities through market research and networking events.
  • Implemented risk mitigation strategies to protect company interests during contract negotiations.
  • Stayed current on industry trends and best practices in contracting, sharing valuable insights within the organization to inform decision-making processes.
  • Assisted legal department in resolving disputes related to contracts, minimizing potential liabilities for the company while protecting its interests throughout resolution proceedings.
  • Mentored junior team members, fostering professional growth and development while enhancing overall team performance in managing contracts effectively.
  • Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
  • Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
  • Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
  • Worked closely with account team to identify areas to improve cash flow and leverage tools to improve cash flow from contracts.

Credit Pre Assessment Officer

ANZ Bank
10.2010 - 05.2012
  • Spearheaded efforts to integrate cutting-edge technology into the assessment process, increasing efficiency while reducing errors.
  • Ensured compliance with state and federal regulations by maintaining thorough documentation of all assessments conducted.
  • Developed comprehensive training materials for staff members on proper assessment procedures and best practices.
  • Facilitated professional development workshops for educators aimed at enhancing their understanding of formative and summative assessments.
  • Increased interdepartmental collaboration by organizing regular meetings to discuss assessment results and strategies.
  • Enhanced assessment accuracy by streamlining data collection and analysis processes.
  • Improved communication between departments by establishing a centralized assessment database.
  • Contributed to the development of effective assessment tools for diverse student populations.

Education

Bachelor of Commerce - Accounting And Finance

ManonManiam Sundaranar University, Tirunelveli, India
04.2001 -

Skills

Database management expertise

Languages

English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Elementary (A2)
Arabic
Elementary (A2)

Software

Oracle Cloud SCM

MOS

CAP

ATOM

PAYTRAX

SAGE ACCPAC

BEAMS

Certification

Customer Service Institute Of Australia

CSIA – Graduated as Customer Service Professional from THE INSTITUTE OF AUSTRALIA

CSIA believes that great customer experience is fundamental to every business. They support organizations and individuals with best practice know-how, education, certification, international recognition, and practical support – all from a globally recognized service standard.


HACCP Level 2

  • Understand food hygiene legislation and needs of HACCP and its relevance.
  • Have knowledge on major food safety hazards.
  • Lean about the needs of 7 principles of HACCP.
  • Understand the needs for effective food safety system before ensuring a HACCP system.
  • Know how to set up a HACCP system.

Timeline

Module Lead - Tech Mahindra
02.2022 - 05.2023

Highfield Level 2 Award in Food Safety Catering (RDF)

09-2018
Asst Contract Supervisor - National Corporation For Tourism & Hotels
09.2012 - 02.2021

Customer Service Institute Of Australia

01-2012
Credit Pre Assessment Officer - ANZ Bank
10.2010 - 05.2012
ManonManiam Sundaranar University - Bachelor of Commerce, Accounting And Finance
04.2001 -
Pramod MukundaModule Lead