PRAMOD MULLAGIRI

Responsibilities

• Develop and deliver training programs for internal teams to enhance product knowledge and sales capabilities.
• Engage with clients to understand their needs and provide solutions that integrate training programs & product features
• Increased knowledge retention by employing various instructional methods, including hands-on exercises, group projects, and case studies.
• Enhanced course effectiveness by collaborating with stakeholders to identify skill gaps and tailor content accordingly.
• Fostered a culture of continuous learning within the organization by promoting self-directed professional development opportunities for employees at all levels.
• Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
• Assisted in closing deals by addressing customer objections and demonstrating the value of proposed solutions.
• Coordinated cross-functional efforts to ensure timely delivery of proposals, meeting tight deadlines consistently.
• Contributed to business growth by identifying new leads through networking events and strategic partnerships.
• Delivered impactful training sessions for sales personnel, enhancing their understanding of product features and benefits.
• Increased win rate by developing compelling solution presentations that effectively showcased product capabilities.

Achievements

• Achieved a 25% increase in customer satisfaction scores by tailoring AI bot training to address common customer queries and interactions effectively
• Conducted engaging live demonstrations that led to a 30% increase in customer engagement (CUG) with the AI bot within the first quarter of implementation
• Co created GTM strategy with the leadership team for sales enablement in the core technical areas - AI led Managed services and Generative AI
• Developed and implemented a presales training program that boosted team technical knowledge and proposal writing skills, resulting in a 7% improvement in win rate
• Increased qualified leads by 15% through targeted prospecting and need-based communication
• Secured 5 new deals valued at TCV of 4 million USD in 2023-2024 by crafting impactful proposals that addressed client pain points and our advanced technology solutions

Responsibilities

• Developed a product framework based on learning outcomes, stakeholder engagement, problem-solution fit, and competitive advantage.
• Enhanced learning experience through strategic product design, resulting in impactful learning outcomes.
• Gathered and prioritized learning requirements, defined the learning roadmap, and collaborated with engineering teams to deliver effective L&D solutions
• Secured stakeholder sign-off for learning features and envisioned a roadmap to enhance learner engagement.
• Created and managed learning backlogs in Azure DevOps, prioritizing based on learner needs, technical feasibility, and interdependencies.
• Led cross-functional teams to develop learning features and optimal user experiences.
• Implemented data-driven decision-making processes, improving overall product performance and competitiveness.
• Developed comprehensive roadmaps to guide product development from ideation to launch, ensuring timely delivery.
• Optimized user experience by collaborating with UX designers and conducting extensive user testing.
• Presented insights from user feedback analysis at key meetings which resulted in actionable improvements being implemented quickly.
• Enhanced product development process by implementing agile methodologies and streamlining team communication.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.

Achievements

• Instrumental in conceptualizing philosophy of “flipped classroom” where Learners prepare first and attend class next vis-à-vis conventional learning where Learners attend class first and prepare next
• Envisioned and designed a BLEAP reward system for Learners and Teachers alike that increased user stickiness by 30%
• Average Time Spent on BLEAP increased by 100% with introduction of features like Live class, Tutor Marked Assignments & Virtual Experiments.
• Standardized and Modularized curated course content for Virtual Experiments for learners based on the CBSE/ICSE/State Board learning curriculums
• Total of 130,000 Learners added to the platform within 40 days’ time
• Steered to co-build relationship with Microsoft Engineering Team for BLEAP 2.0 release

• Instrumental in developing a new learning platform specifically designed to meet the needs of graduate students aspiring to secure jobs in multinational corporations (MNCs)
• Conducted comprehensive market research to identify the skill gaps and requirements of MNC employers.
• Collaborated with industry experts to create a curriculum that aligns with the latest trends and demands in the job market.
• Implemented advanced features such as personalized learning paths, interactive modules, and real-time feedback systems.
• Ensured the platform's usability and accessibility across various devices and operating systems.
• Utilized data analytics to continuously improve the platform based on user feedback and performance metrics.
• Launching targeted marketing campaigns to attract a diverse and talented pool of graduate students.
• Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
• Improved overall product performance by conducting regular assessments and addressing identified gaps through customized training sessions.
• Collaborated with department heads to identify areas of improvement and create targeted training initiatives.
• Recognized as a subject matter expert in training and development, often called upon to present at industry conferences and share insights on best practices with peers.
• Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
• Evaluated the effectiveness of training programs using various assessment tools, making adjustments as necessary to optimize learning outcomes.
• Negotiated contracts with external vendors to provide specialized trainings at competitive pricing, expanding the breadth of offerings available to employees without compromising fiscal responsibility.

Achievements

• Counseled around 500 students suffering from high stress and depression through our special innovative program ‘Discover Yourself’ to lead lives in a better way by making them understand their potential
• Instrumental in preventing atleast 1000 students migrating to cities from Tier II towns by training them on corporate readiness skills
• Devised a unique LMS platform based on one-to-many concept, allowing students to subscribe to a single training course applicable to multiple companies, eliminating the need for individual company-based training courses
• Designed first of its kind online mock exam portal in the entire district within 3 months that garnered more than 1000 candidates in the first month of rolling out the product
• Achieved 60000 minutes of watched online content for our flagship product in an year with an average engagement rate of 6.2 min per view

• Planning and executing marketing strategies and advising the management team on institutional and business strategy.
• Executing market promotion for the new product- WiC by using social media strategy to target the customer base and to expand it.
• Conducting PEST and SWOT to analyze the external environment and its impact on the firm and accordingly develop a strategy to withstand the future competition. Building different revenue generating strategies to streamline the revenues.
• Managed annual marketing budgets, allocating resources effectively to drive ROI on marketing initiatives.
• Streamlined operations processes, resulting in reduced costs and increased efficiency throughout the department.

• Interfaced with clients to negotiate the feasibility of functional requirements and provided technical solutions using PLM Teamcenter application.
• Provided feedback to analytics/associate staff about performance considerations / usability issues concerning specifications and implementation.
• Developed solutions based on potential needs of the clients which resulted in securing high value clients.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.

• Involved in developing solutions for new customer requirements along with providing support to ongoing projects using PLM Teamcenter Enterprise and managed the work flow for all activities.
• Spearheaded training and presentation sessions delivered to clients regarding changes in system functionalities which increased their understanding of the system thus contributing to increased productivity.
• Involved in developing & customizing the Teamcenter environment using ITK programming, gained hands on experience on Catia V5 at a user level.

• Involved in process planning, sequencing & scheduling of the manufacturing processes, outsourcing and estimation.
• Analyzed design drawings and set economical manufacturing process sequences for the aircraft components using Catia V5 as a modelling tool.
• Planned and prioritized more than 1000 components based on assembling sequences, ensuring timely supply to their respective assemblies.
• Involved in the outsourcing of components and persuading vendors for timely supply of the components