Summary
Overview
Work History
Education
Skills
Core Competencies
Timeline
Generic

Pramod Prakash Tawade

Pune

Summary

Dynamic Transport Lead with extensive experience at British Petroleum Pan India, excelling in vendor management and operational efficiency. Proven track record in enhancing service delivery and reducing costs through strategic process improvements. Strong communicator adept at building relationships and resolving complex issues, ensuring high client satisfaction and seamless operations.

Overview

18
18
years of professional experience

Work History

Transport Lead

British Petroleum Pan India
02.2022 - Current
  • Collaborated with cross-functional departments to align transportation operations with organizational goals.
  • Maintained seamless communication with internal teams, vendors, customers, and stakeholders to ensure service continuity.
  • Addressed and resolved transportation-related inquiries and complaints efficiently to ensure high service satisfaction.
  • Built and sustained strong relationships with logistics partners and industry networks to support reliable service delivery.
  • Continuously evaluated existing transportation processes and identified areas for operational improvement.
  • Led process enhancements and implemented strategic changes to boost efficiency and productivity.
  • Conducted periodic audits and assessments to ensure adherence to SOPs and compliance standards.
  • Developed, monitored, and managed the annual transportation budget.
  • Identified cost-saving opportunities and initiated cost-reduction strategies without compromising service quality.
  • Analyzed transportation costs, trends, and data to provide actionable cost-control recommendations.
  • Selected and managed third-party transportation vendors and service providers.
  • Negotiated favorable terms and managed long-term contracts to ensure cost-effective service procurement.
  • Monitored vendor KPIs and ensured adherence to agreed service-level agreements (SLAs).

Transport Executive

British Petroleum Mumbai
05.2021 - 02.2022
  • Managing and maintaining the company's fleet of vehicles.
  • Ensuring vehicles are in good condition and properly serviced.
  • Overseeing vehicle acquisition and disposal.
  • Managing vehicle documentation, licenses, and registrations.
  • Establishing efficient transportation routes to maximize operational effectiveness.
  • Optimizing delivery schedules and minimizing transportation costs.
  • Monitoring and adjusting routes based on changing needs and conditions.

Transport Executive

IQVIA RDS(India) private Limited
12.2017 - 01.2020
  • Daily Operations Shuttle & Shift
  • Making roster on daily basis for 800+ employees.
  • Managing daily operations.
  • Reply to mails.
  • Meeting employee and their manager for smooth operations.
  • Daily, Monthly and yearly MIS for Billing and record purposes.
  • Managing vendor- Compliance/Log sheet and operations

Customer Support Manager

Wheel Bill Fleets (I) Pvt. Ltd.
04.2015 - 11.2017
  • Visit to all clients 2 times in a week.
  • Reply to all mails send by clients.
  • Maintain good relationship with clients.
  • Business Development.
  • Solving billing and operational issue raised by clients.

Senior Executive Operations

Jet Fleet Pvt. Ltd.
01.2014 - 02.2015
  • Handling Operations.
  • Customer Relationship.
  • Reply to Customer Mail.
  • Vendor Development.

Customer Support Manager

Wings Travel Management (I) Pvt. Ltd.
11.2010 - 11.2014
  • Customer Relationship.
  • Reply to Customer mail.
  • Payment follows up.
  • Heading Rent a Car Department.
  • Agreement renewals.

Customer Support Executive

Vodafone Essar Pvt. Ltd.
11.2007 - 09.2010
  • Heading Postpaid Sales for Vodafone Store.
  • Solving Customer billing related issues.
  • Handling IRATE Customer.

Education

Masters of Business Administration - Operation management

Shivaji University
Kolhapur
01.2016

Bachelor of Commerce -

Sikkim Manipal University
01.2012

Business Preparatory Program -

Sikkim Manipal University
01.2010

Secondary School Certificate -

National Education Society High School
Maharashtra
01.2001

Skills

  • Out Look
  • Excel
  • MIS
  • Word
  • Vendor management

Core Competencies

  • Customer Support & Service Recovery
  • Transport & Fleet Management
  • Vendor Management & Compliance
  • Cost Optimization & Budget Control
  • Shift Planning & Roster Management
  • Stakeholder Communication
  • Process Improvement
  • MIS & Reporting
  • Team Supervision
  • Internal audits\ External audits.

Timeline

Transport Lead

British Petroleum Pan India
02.2022 - Current

Transport Executive

British Petroleum Mumbai
05.2021 - 02.2022

Transport Executive

IQVIA RDS(India) private Limited
12.2017 - 01.2020

Customer Support Manager

Wheel Bill Fleets (I) Pvt. Ltd.
04.2015 - 11.2017

Senior Executive Operations

Jet Fleet Pvt. Ltd.
01.2014 - 02.2015

Customer Support Manager

Wings Travel Management (I) Pvt. Ltd.
11.2010 - 11.2014

Customer Support Executive

Vodafone Essar Pvt. Ltd.
11.2007 - 09.2010

Masters of Business Administration - Operation management

Shivaji University

Bachelor of Commerce -

Sikkim Manipal University

Business Preparatory Program -

Sikkim Manipal University

Secondary School Certificate -

National Education Society High School

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Pramod Prakash Tawade