Pramod Shankarappa
Product Manager
Bangalore,KA
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
11
11
years of professional experience
2
2
Certifications
1
1
Language
Work History
Product Manager
Finastra Software Solutions
Bengaluru, India
11.2020 - Current
- Worked with internal and external stakeholders and end users to understand business problems and gather/validate requirements.
- Have translated business problems/goals into user stories, and assist in creating all necessary details which accompany user stories.
- Worked closely with development to ensure user story is captured and value is delivered, and managed/prioritized the backlog and accept user stories.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Prioritized roadmap in order to achieve product goals and metrics.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Delivered new digital engagement and partner experience onto the Finastra Partner Portal leveraging Content Management System.
- Planned, Implemented, managed, monitored the content across the Partner Portal and the enablement platform I.e., MindTickle.
- Engaged with the Product, Marketing and Sales Enablement for any documents or assets required for partners to access within each Business Unit.
Product Analyst
Victoria's Secret
Bengaluru , India
02.2020 - 11.2020
- Collaborated with larger working U.S Based product team (Product Owner, User Experience (UX), Digital Platform Analytics, and Technology) to understand the feasibility and solutions, and align on the scope and priority of each sprint.
- Ensured that features/projects are delivered or launched per agreed upon scope and specifications using Agile methodology.
- Partnered with Digital Platform Analytics to perform pre/post release analysis, and drive team financial accountability for results.
- Driven daily team scrums and daily handoffs between U.S and India based teams.
- Based on the known problem areas, responsible in adding improvements to the product backlog to improve digital product functionality.
- Have translated business requirements into relevant user stories and acceptance criteria. Managed, refined & prioritized the scrum team backlog - epic/stories
- Partnered with product team to document and ensure that online help resources are current and relevant.
- Working knowledge of key tools JIRA and Confluence.
Senior Digital Traffic Coordinator
Victoria's Secret
Bengaluru , India
02.2016 - 02.2020
- Have executed and managed daily digital updates and product launches on VictoriasSecret.com – which includes distributions, Managing deliverables from merchants, marketing and creative partners and setting up the content for launch.
- Leveraged Content Management System to upload creative elements on home & landing pages. Have managed categories and collections, and have optimized product pages on the website.
- Responsible in proof reading and making edits on the site pages, ensuring that all content meets the formatting rules and makes for an optimal shopping/brand experience.
- Ensured all promotions are added and activated online during holiday season (including; discounted promotions and Gift with purchase offers).
- Performed A/B testing to ensure that applications, features, links and other site functions are technically performing as designed.
- Adhered to the online shop production schedule/process for site launches, maintaining the accuracy and smooth execution of the shop.
- Served as a liaison between the merchants and IT, working closely with both groups to communicate and resolve data set-up issues.
- Helped document pre-launch and post-launch issues, working through to resolution. Serve as the Administrator for all Coordination issues submitted in JIRA.
Template Coordinator
Experis IT Limited
Bengaluru , India
06.2015 - 01.2016
- Worked with the B2B Solutions shared services proposal writing team across all centrally supported lines of business to develop and deliver high quality, compliant templates in support of the organization's pursuits.
- Responsible for opportunity intake and supporting general sales support processes for the B2B Solutions.
- Responsible for reaching out to various SMEs to secure components of the essential template documents, such as site match, service history, wage analysis etc.
- To pass off an accurate and complete bid set he assigned writer for opportunities across the lines of business.
- Development and continual improvement of opportunity intake processes, client/industry research, review d/or set up of response documents, reference and site match documents, etc for all brands.
- Have provided support to the content manager in content migration activities for proposal boilerplate.
Product Launch Analyst
JK Technosoft
Bengaluru , India
09.2014 - 06.2015
- Help setup product pages on Dell.com site using Content Management Systems. Executed product detail page launches on Dell.com for different locales globally.
- Coordinated with marketing team and the stakeholders on product related issues.
- Worked closely with translation team in order to get the translated content for global product launch. Monitored and ensured the process road-map is updated.
- Have coordinated with Dell's Merchandising team and Sales catalog team to activate CTA or CTO button. Worked with SEO team to make the product visible in site search.
- Worked closely with the quality team, collect feedback and assign work to the developers.
Process Associate
Hewlett Packard
Bengaluru , India
02.2012 - 09.2014
- Have monitored and ensured that all areas of Partner Portal have sufficient content for each of our targeted partner demographics (Direct, Indirect, Program and Retail Partners).
- Monitored and ensured that the content published within Partner Portal is categorized correctly and relevant for each section.
- Performed troubleshooting activities to understand why content is not being displayed. Provide support publishers in publishing content correctly through HP’s in-house content management system.
- Managed the communication/media calendar to ensure the right mix and frequency of communications to partners. Created communication template through HTML editor and scheduling the events to the partners.
- Uploaded content into the HP direct mailing system (eComm) including modifying artwork if necessary. Send out communication based on established EMEA standard process.
Education
Bachelor of Commerce - Finance
Bangalore University
Bengaluru, KASkills
Content Management System (CMS) platformsundefined
Accomplishments
- Traveled to USA (Columbus and New York) to on-board with brand partners and stakeholders for transitioning processes and trained on Bloomreach Content Management Systems, pricing and promotion tools (UnitFlow, XCC and SAP).
- Successfully transitioned end-to-end mobile app process for Victoria's Secret and PINK brands.
- Transitioned Victoria's Secret site updates during weekends and brought to steady state during holiday season.
- Released complex projects to customers using Agile Methodology.
- Have been awarded multiple Best Performer of the Month for outstanding performance at HP and Victoria's Secret.
- Got multiple appreciations from clients, managed to receive a good faith value cards as well.
- Core team Member of Corporate Social Responsibility (CSR) for HP GBS Bangalore CSR events photographer (Internal and External)
Certification
Scrum Advanced certified
Timeline
Product Manager
Finastra Software Solutions
11.2020 - Current
Product Analyst
Victoria's Secret
02.2020 - 11.2020
Senior Digital Traffic Coordinator
Victoria's Secret
02.2016 - 02.2020
Template Coordinator
Experis IT Limited
06.2015 - 01.2016
Product Launch Analyst
JK Technosoft
09.2014 - 06.2015
Process Associate
Hewlett Packard
02.2012 - 09.2014
Bachelor of Commerce - Finance
Bangalore University
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