Open To Work
Pramod Kumar B
Hyderabad
Summary
Dynamic Quality Engineer Lead with extensive experience at Infosys Technologies Ltd., specializing in CyberArk implementations and privileged account management. Proven ability to enhance security protocols and streamline processes, leveraging skills in REST API scripting and effective communication. Committed to delivering high-quality results in fast-paced environments.
Overview
3
3
Certifications
Work History
Quality Engineer Lead
Infosys Technologies Ltd.
Hyderabad
- Current
- Onboarding privileged accounts to CyberArk based on the server environment (manual, password upload utility, and account from file) and creation of user accounts.
- Working on administration tasks, which include safe creation and mapping the user with the required authorization, configuring Master policy, CPM, and PVWA settings.
- Reconcile account usage, and troubleshoot issues pertaining to CyberArk.
- Integrated LDAP for importing AD users into CyberArk.
- Integrated SIEM to send CyberArk logs to event management tools.
- Perform DR drill activities on a defined schedule (DC to DR failover and DR to DC failback).
- Worked on authentications like RADIUS and SAML for SSO, and MFA.
- Privileged Account Management: Creating users, ensuring safety, and adding these during the platform creation; along with these, we also define platform policies.
- Enabling dual control for certain privileged accounts in CyberArk.
- Configured SNMP to send traps to the SNMP solution.
- Have knowledge in configuring PSM for the account at the platform level.
- Providing emergency passwords to customers after validation of tickets.
- Working on the ticketing tool service now to resolve the issues.
- Responsible for troubleshooting, evaluating, identifying, and fixing customer issues.
- Have knowledge of REST API scripts and PACLI for automating the manual tasks.
- Have knowledge of the installation and configuration of CyberArk components.
- Have knowledge of Custom Connector Development for PSM.
- Have knowledge of the script on the Dispatcher Skeleton file.
- Worked on 24/7 rotational shifts and provided L2 support.
- Tools Used: Ticketing tool - ServiceNow, PAM - CyberArk.
Senior Information Security Analyst
Rogers Communications
- About the client: Rogers Communications, Inc. It is a Canadian-based telecommunications company headquartered in Toronto, Ontario. It was founded in 1960. It deals with telephone, internet, broadcasting, and wireless communication services. Its assets are more than $25 billion. Its subsidiaries are in Telecom, Wireless, Sports, and Media sectors.
- Implementation, configuration, and administration of CyberArk Vault (EPV), Central Password Manager (CPM), Password Vault Web Access (PVWA), and Privilege Session Manager (PSM).
- Creating new safes and mapping the users with the required authorizations.
- Account onboarding of various platforms (Windows, Unix, Oracle, etc.) in CyberArk.
- Creating the proposed CyberArk groups and roles in Active Directory (LDAP).
- Uploading multiple privileged account passwords using the password upload utility.
- Internal Audit Management and Privileged Password Management.
- Configuring master policy with OTP, dual control, exclusive password, password change, and password verification policy by platform.
- Worked on SMTP, SIEM, LDAP, and RADIUS integrations with CyberArk.
- Performing compliance checks and investigating IT security according to the client’s requirements.
- Generating the audit reports from CyberArk as per the customer’s requirements.
- Inspecting user's activities and reporting to higher management.
- Interacting with customers and helping them migrate from Password Safe to CyberArk for security purposes.
Security Analyst
Julius Baer
- About the client: Julius Baer is a financial-based industry, headquartered in Zurich, Switzerland. It was established in the year 1890. It deals with banking, investment management, real estate financing, and wealth management services. It operates in more than 20 countries worldwide; its total assets are more than 100 billion CHF.
- Creating new safes and mapping the users with the required safe level authorizations.
- Account onboarding of various platforms (Windows, Unix, Oracle, etc.). in CyberArk.
- Creating a new computer object in Active Directory for the auto system discovery in Hi-PAM.
- Worked on the password upload utility for the bulk password objects uploading in the vault.
- Inspecting user activities with the help of Private Ark, and reporting to the client.
- Customizing the master policy as per the RITM request in SNOW raised by the customer.
- Implementing LDAP, SIEM, and RADIUS integration with CyberArk.
- Account onboarding for various platforms, such as Linux, UNIX, databases, and devices, involves configuring the master policy with password verification and the password change policy by platform.
- Customizing the PAM policy based on the client’s requirements.
- Perform DR drill activities on a defined schedule (DC to DR failover and DR to DC failback).
- Involved in the upgradation from a lower version to a higher version.
- Generating reports from Private Ark client and PVWA.
- Troubleshooting issues raised by end users, namely the issues related to password rotation, change, and logon issues.
Automation and Functional Analyst
Westpac
- To develop the automation scripts for the scenarios that are identified for each release.
- Identify the automation scenarios set for each release, and add them to the regression pack to run the smoke/regression on an on-demand basis.
- I also prepared the prod API collection set for the prod validations testing.
- Previously, it was like manually adding the APIs into the collection, filling the test data in global or environment variables, and making use of this data to run the collection. We also kept some assertions in the script section for each API, and it had to run through all these assertions.
- Now we have converted all these APIs to implemented automation scripts. This will eliminate a lot of effort in gathering test data.
- For failed test cases, we will raise the defects and assign them to the corresponding developer.
- Interact with other teams present onsite to clear cyclic dependencies with other teams for the successful execution of the testing phase.
- To understand the requirements from the client and share the requirement details with the offshore team.
- Also, coordinating with the offshore team throughout the testing.
- Execute automation batch runs, analyze failures, and take appropriate actions on those failures. If it is a data setup issue, then correct it and re-trigger the batch; otherwise, raise a bug/issue ticket to the development team for a fix, and validate the fix once it is deployed.
Manual/Automation as Test Analyst
BNSF
- PTC, or 'Positive Train Control,' is one of the domains handled by the BNSF.
- Analyzing the stories, defects, and requirements from Version One and coming up with a test plan means writing scenarios and cases for all possible ways, such as end-to-end testing.
- Writing VB script for the given requirements, provided that it is automatable.
- This includes the automation of the client application, such as the PTC web page, Data Server web page, Mainframe, and Log Viewer, which are used to validate the results.
- Optimization and performance tuning of the script.
- Worked on the automation of the end-to-end process of the PTC project, such as creating restrictions from the Mainframe application, checking this in PTC, DS, and Locomotive Onboard, and finally verifying the results in the Log Viewer.
- Writing the queries and retrieving the data from the database, like SQL Studio.
- I have worked on manual testing, as well as analyzing the stories and testing the stories manually.
- I have experience in defect logging, mapping requirements to test cases, and executing them in ALM.
- Also, I have Version One, which is the application used for tracking the project details sprint-wise, and for logging the defects in Version One.
- BNSF (Burlington Northern Santa Fe) Railway Company is one of the largest freight railroad networks in North America. BNSF operates various facilities all over the United States, including a yard in Winnipeg, to support its transportation system.
Manual/Automation as Test Engineer
Citizens Bank
- Creating different types of transactions used by the Citizens Bank.
- Here I used Mainframe interface to create the transaction as per client requirement and processing and analysing the test results and reports defects through ALM tool.
Education
Bachelor of Engineering (BE) - CSE
Chaitanya Bharati Institute of Technology - CBIT
Hyderabad01.2014
Intermediate - MPC
Narayana Junior College
Hyderabad01.2010
SSC -
Peoples High School
Hyderabad01.2008
Skills
- CyberArk
- Beyond Trust
- IntelliJ IDE
- Eclipse
- Postman
- Defect tracking tools: ALM, Radar
- Splunk
- Log Viewer
- Agile dashboard
- SQL DB
Key Deliverables
- Onboarding privileged accounts to CyberArk based on the server environment (manual, password upload utility, and account from file) and creation of user accounts
- Working on administration tasks, which include safe creation and mapping the user with the required authorization, configuring Master policy, CPM, and PVWA settings
- Reconcile account usage, and troubleshoot issues pertaining to CyberArk
- Integrated LDAP for importing AD users into CyberArk
- Integrated SIEM to send CyberArk logs to event management tools
- Perform DR drill activities on a defined schedule (DC to DR failover and DR to DC failback)
- Worked on authentications like RADIUS and SAML for SSO, MFA
- Privileged account management involves creating users, ensuring safety, and adding these during the platform creation; along with this, we also define platform policies
- Enabling dual control for certain privileged accounts in CyberArk
- Configured SNMP to send traps to the SNMP solution
- Have knowledge in configuring PSM for the account at the platform level
- Providing emergency passwords to customers after validation of tickets
- Working on the ticketing tool service now to resolve the issues
- Responsible for troubleshooting, evaluating, identifying, and fixing customer issues
- Have knowledge of REST API scripts and PACLI for automating the manual tasks
- Have knowledge of the installation and configuration of CyberArk components
- Have knowledge of custom connector development for PSM
- Have knowledge of the script on the Dispatcher Skeleton file
Programming Languages/Framework
- HTML
- CSS
- Selenium WebDriver
- Jenkins
- Soap UI
- Karate framework with Gradle
- TestNG
Technical Skills
CyberArk:
- PAM Tools: CyberArk PAS Suite (Vault, CPM, PSM, PVWA, AIM, EPM), Privilege Cloud, DNA.
- CyberArk Ops: Safe/Platform Management, Password Rotation, Troubleshooting, Bulk Account Upload (PUU).
- Scripting/Automation: PowerShell, Python, PACLI, REST API.
- Infrastructure: Active Directory (AD), LDAP, Windows Server, Linux, SIEM (Splunk/ArcSight).
- Monitoring/Tools: ServiceNow, ITIL, Monitoring Systems.
- Certifications: CyberArk Trustee/Defender.
Karate API Automation:
- API Test Automation Tools: IntelliJ IDEA, Karate, Postman
- Programming/Scripting Languages: Gherkin (BDD syntax), JavaScript, Java
- Web Services & Protocols: RESTful APIs, HTTP methods (GET, POST, PUT, DELETE), JSON, XML
- Testing Methodologies & Frameworks: Behavior-Driven Development (BDD), Functional Testing, Integration Testing, Regression Testing, TestNG/JUnit (if used for running Karate tests)
- Version Control: GitHub
- Continuous Integration/Continuous Deployment (CI/CD): Jenkins, Maven/Gradle
- Defect Tracking & Project Management: Radar, Agile/Scrum methodologies
- Database Knowledge: SQL
- SDLC Models: Agile/Scrum, Waterfall, DevOps
- STLC Phases: Requirement Analysis, Test Planning, Test Design, Test Environment Setup, Test Execution, Test Closure.
- Testing Types: Manual Testing, Automation Testing, Functional Testing, Regression Testing, Smoke Testing, System Testing, User Acceptance Testing (UAT), Black Box Testing, White Box Testing, API Testing.
Platforms
- Operating systems: Windows Server 2016/2019, macOS
- Platforms: Windows, MacBook
Certification
CyberArk Sentry.
Accomplishments
Got Client- RISE Glory Awards - Going the Extra Mile.
Personal Information
- Passport number: yes
- Gender: Male
- Nationality: Indian
- Marital status: Married
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Native
Native
Affiliations
Participated a few times in blood donation camps.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
₹2300000/yr - ₹2500000/yrTimeline
Quality Engineer Lead
Infosys Technologies Ltd.
- Current
Senior Information Security Analyst
Rogers Communications
Security Analyst
Julius Baer
Automation and Functional Analyst
Westpac
Manual/Automation as Test Analyst
BNSF
Manual/Automation as Test Engineer
Citizens Bank
Bachelor of Engineering (BE) - CSE
Chaitanya Bharati Institute of Technology - CBIT
Intermediate - MPC
Narayana Junior College
SSC -
Peoples High School