A position in a company that provides me a platform to apply my skills and helps me to grow in a dynamic environment. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
14
14
years of professional experience
Work History
Operations Manager
Ve R Mobility Solution Pvt Ltd
Mumbai
01.2018 - Current
Promoting and Selling Equipment’s of Garage Related
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Managed scheduling, training and inventory control.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Addressed customer concerns with suitable solutions.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Guided employees on understanding and meeting changing customer needs and expectations.
Maintained accurate inventory records to track stock levels and minimize costs.
Analyzed data from daily reports to identify trends in production performance metrics.
Analyzed and controlled materials, supplies and equipment operational expenses.
Surgical Sales Representative
Hib Surgical
Mumbai
03.2016 - 01.2019
Meeting with Doctors promoting Surgical Products our brand Assist in Surgery with Doctors
Developed and implemented sales strategies to meet customer needs and increase revenue.
Analyzed market trends and competitive landscape to identify opportunities for growth.
Communicated regularly with territory and regional managers for daily support and strategic planning.
Provided technical support during product demonstrations at client sites.
Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
Medical Representative(Diabetic)
Precia Pharma
Mumbai
05.2013 - 02.2015
Meeting with Doctors and promoting our brand Handling Stockiest
Medical
Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
Maintained records of sales activities such as appointments made, calls placed, samples distributed.
Prepared monthly progress reports detailing successes achieved during the period covered.
Developed relationships with key opinion leaders within the medical community.
Collaborated with marketing teams on promotional materials such as brochures and leaflets.
Medical Representative
Ajanta Pharma Ltd, Mumbai
06.2010 - 01.2012
Meeting with Doctors and promoting our brand (to ENT Specialist)
Handling Stockiest
Medical
Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
Maintained records of sales activities such as appointments made, calls placed, samples distributed.
Prepared monthly progress reports detailing successes achieved during the period covered.
Demonstrated medical products to new and existing customers.
Developed relationships with key opinion leaders within the medical community.
Established and maintained professional relationships with medical professionals to promote lucrative business opportunities.
Provided technical support to physicians by answering questions about product features, benefits, and uses.
Provided feedback from field visits regarding product performance and issues encountered.
Conducted market research to identify target markets and develop strategies for increasing sales volume.
Researched competitors' offerings in order to create competitive advantages for company's products.